Thomas Sheridan Email & Phone Number

Phoenix, Arizona, United States

In my role as a Data Entry Specialist at Probate Advance LLC, I prioritize accuracy and efficiency when processing sensitive probate records. My responsibilities are pivotal in managing and organizing large volumes of critical data, which support the company's core operations. Maintained an accuracy rate of 99.9% through persistent entry and verification of data, ensuring reliability in all processed information. Achieved a rapid data entry speed of 12,000 keystrokes per hour, meeting industry standards, on tight deadlines. Managed both digital and paper-based filing systems. My commitment to accuracy has significantly minimized errors across company databases, leading to more reliable data handling and improved operational efficiency. I am eager to continue refining my skills and contributing to the effectiveness of our data management systems, ensuring Probate Advance LLC remains at the forefront of the probate industry.

Maricopa, Arizona, United States

-Mastering skills in Python, SQL, data analysis, data visualization, hypothesis testing, and machine learning.-Completing 2 in-depth capstone projects

Selected and packaged an average of 200 orders daily, demonstrating a high level of efficiency and accuracy. Maintained accurate stock levels by managing inventory for over 10,000 SKUs, ensuring seamless operations and availability of essential items. Successfully processed and shipped more than 500 packages daily, maintaining a 99% accuracy rate and enhancing customer satisfaction through reliable order fulfillment. Enhanced picking and packing speeds by 15% through streamlined workflow processes, significantly increasing departmental productivity. Upheld a flawless safety record, with no accidents or injuries, underscoring a commitment to creating and maintaining a safe working environment.

During each shift, we catered to over 150 customers. I had a 20% increase in daily sales. I oversaw a wide range of 200+ beverage varieties. Successfully trained a team of 5 bartenders, cutting onboarding time in half. Addressing the needs of every customer by preparing beverages and ensuring a positive experience. By verifying the identities of walk-in customers, we could identify methods to optimize their satisfaction. The attendants/staff members received and processed food orders, served food on time, and attended to all customer needs professionally. Proficiently operated the cash register, maintaining accurate records. Introducing promotional deals on a variety of drinks led to a surge in sales and a rise in customer retention. In charge of opening and closing the bar at the designated times. Helped the concessions team with their day-end tasks.

Wilmington, Delaware, United States

Spearheaded the deployment of imaging software across company computers, playing a critical role in the identification and resolution of technical issues to enhance system reliability and performance.Engaged in advanced training sessions, shadowing experienced IT professionals to deepen my knowledge of IT solutions, system deployment techniques, and issue resolution. Applied comprehensive installation guides and was responsible for the full setup of hardware systems, including printers, desktops, laptops, and peripherals, ensuring operational readiness and compliance with company standards.Proficient in diagnosing and resolving issues with a variety of IT equipment, including networking hardware, switches, servers, and routers, significantly reducing downtime and boosting system efficiency.

Administered and diligently tracked an inventory of over 100 computer systems. Proactively identified software requirements and seamlessly installed the latest software updates, ensuring optimal system performance and security compliance across the facility. Installation and management of diverse computer systems, encompassing both hardware and software components. Skillfully set up essential hardware systems, including printers, desktops, laptops, and peripherals, enhancing workplace productivity and connectivity. Developed and maintained detailed installation and setup documentation, ensuring all configurations and setups were performed according to industry best practices and company standards.

Trained 50-60 students annually in a comprehensive range of computer information system topics, including MS Office applications, programming, C++, and Java. Tailored instructional methods to accommodate diverse learning styles and proficiency levels. Supplied individualized operational support and mentorship, ensuring students understood and were able to apply complex concepts. Developed and adapted lesson plans to meet the unique learning needs and abilities of each student. Employed a variety of teaching tools to foster understanding and retention, including written materials and dynamic verbal guidance, which enhanced student engagement and facilitated active learning.

Bachelor Of Applied Science - Basc, Statistics

Data Science Certificate - July 2024, Data Science

6-month intensive course in data science, machine learning, Python, and SQL with 1:1 industry mentor oversight

Computer Information Systems, Computer Programming