As a customer service and support representative at Genfitt Mayo Ltd, I provide an excellent level of support to our customer base, consistent with our customer service standards. I have a detailed knowledge of the product range offered by Genfitt, a leading agricultural wholesaler in Ireland that was acquired by Kramp, Europe's largest specialist in parts and accessories for the agricultural industry in July 2023. I assist customers in placing orders, providing technical support, and resolving issues in an effective and timely manner.I have a BA in Public and Social Policy from the University of Galway, where I developed analytical, research, and communication skills. I also have experience as a warehouse operative at Genfitt, where I collected, prepared, and checked warehouse orders, optimized space, and ensured goods were not damaged. I am a friendly, reliable, hard-working, and trustworthy individual who works well with others and has a willingness to learn new skills. I enjoy sharing knowledge and encouraging the development of others to achieve specific team goals. I am motivated by delivering quality service and exceeding customer expectations.