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Tom Speake Email & Phone Number
OPERATIONS & CALL CENTER LEADERSHIP EXECUTIVE
at
DH Insurance Group
1 work email found
@forthepeople.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
OPERATIONS & CALL CENTER LEADERSHIP EXECUTIVE
Location
Jacksonville, Florida, United States
Who is Tom Speake? Overview
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Quick answer
Tom Speake is listed as OPERATIONS & CALL CENTER LEADERSHIP EXECUTIVE at DH Insurance Group, based in Jacksonville, Florida, United States. AeroLeads shows a work email signal at forthepeople.com and a matched LinkedIn profile for Tom Speake.
Tom Speake previously worked as Independent Consultant at Cfco, Llc and Director Sales Enablement and Workforce Management at Healthinsurance.Com. Tom Speake holds Bachelor Of Applied Science (B.A.Sc.), Business Administration And Management, General from University Of Central Florida.
Company email context
Email format at DH Insurance Group
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{first_initial}{last}@forthepeople.com
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AeroLeads found 1 current-domain work email signal for Tom Speake. Compare company email patterns before reaching out.
Profile bio
About Tom Speake
I am a strategic and results-oriented operations and call center executive with significant experience leading and optimizing large-scale operations within many sectors. I have expertise in strategic planning, policy development, and cross-functional collaboration to align operations with corporate objectives. I have a proven ability to enhance operational efficiency, drive sustainable growth, and implement innovative solutions that improve customer satisfaction and financial performance. I am adept at managing and developing high-performing teams, negotiating vendor contracts to achieve cost savings, and leveraging advanced technologies to support organizational goals. I am committed to fostering a positive work environment and delivering exceptional operational and financial outcomes.๐๐ฒ ๐ฌ๐ข๐ ๐ง๐๐ญ๐ฎ๐ซ๐ ๐ฌ๐ค๐ข๐ฅ๐ฅ๐ฌ ๐ข๐ง๐๐ฅ๐ฎ๐๐:โ Call Center Operationsโ Communication Skillsโ Cost Savings Strategiesโ Customer Satisfaction Improvementโ Data Analysis & Reportingโ Leadership & Team Development โ Negotiation Skills | Process Optimizationโ Project Managementโ Remote Workforce Management โ Salesforce CRMโ Strategic Planning & Executionโ Technology Integrationโ Vendor Managementโ Workforce Management
Listed skills include Mcse 2003, A+ Certified, Change Management, Process Improvement, and 28 others.
Current workplace
Tom Speake's current company
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6 roles
Tom Speake work experience
A career timeline built from the work history available for this profile.
Independent Consultant
Current
Cfco, Llc
Jul 2024 - Present
Director Sales Enablement And Workforce Management
Oversaw Medicare Group sales strategies and managed a high-volume sales pipeline for MAPD, PDP, and Medicare Advantage products. Collaborated with executive leadership and cross-functional teams to implement innovative solutions, support over 300 employees, and drive market growth and operational excellence.๐๐๐ฅ๐๐๐ญ๐๐ ๐๐จ๐ง๐ญ๐ซ๐ข๐๐ฎ๐ญ๐ข๐จ๐ง๐ฌ ๐๐ง๐ ๐๐๐ฒ ๐๐๐ฌ๐ฎ๐ฅ๐ญ๐ฌ ๐ข๐ง๐๐ฅ๐ฎ๐๐:โ.
Oct 2021 - Jul 2024
Director Of Call Center
Led strategic initiatives and collaborated with COO and regional leaders to align call center operations with corporate goals. Implemented advanced technologies and developed policies to enhance patient care, operational efficiency, and team performance in a dynamic healthcare environment.๐๐๐ฅ๐๐๐ญ๐๐ ๐๐จ๐ง๐ญ๐ซ๐ข๐๐ฎ๐ญ๐ข๐จ๐ง๐ฌ ๐๐ง๐ ๐๐๐ฒ ๐๐๐ฌ๐ฎ๐ฅ๐ญ๐ฌ ๐ข๐ง๐๐ฅ๐ฎ๐๐: โ Managing call.
Nov 2019 - Oct 2021
Director Of Call Center Operations
Spearheaded comprehensive call center, case processing, and dispatch operations for a national legal firm, managing a team of over 360 professionals. Collaborated with COO, attorneys, IT, and case staff to implement strategic initiatives, integrate advanced technologies, and develop operational policies that drove organizational growth and.
Nov 2014 - Nov 2019
Senior Business Manager
Convergys
Oversaw and held decision-making responsibility for a team of 300+ members, serving as the single point of accountability for a high-impact client program.๐๐๐ฅ๐๐๐ญ๐๐ ๐๐จ๐ง๐ญ๐ซ๐ข๐๐ฎ๐ญ๐ข๐จ๐ง๐ฌ ๐๐ง๐ ๐๐๐ฒ ๐๐๐ฌ๐ฎ๐ฅ๐ญ๐ฌ ๐ข๐ง๐๐ฅ๐ฎ๐๐: โ Elevating customer satisfaction scores by implementing advanced conflict resolution and problem-solving strategies, ensuring client retention and.
Sep 2012 - Oct 2014
1 education record
Tom Speake education
-
University Of Central Florida
FAQ
Frequently asked questions about Tom Speake
Quick answers generated from the profile data available on this page.
What company does Tom Speake work for?
Tom Speake works for DH Insurance Group.
What is Tom Speake's role at DH Insurance Group?
Tom Speake is listed as OPERATIONS & CALL CENTER LEADERSHIP EXECUTIVE at DH Insurance Group.
What is Tom Speake's email address?
AeroLeads has found 1 work email signal at @forthepeople.com for Tom Speake at DH Insurance Group.
Where is Tom Speake based?
Tom Speake is based in Jacksonville, Florida, United States while working with DH Insurance Group.
What companies has Tom Speake worked for?
Tom Speake has worked for Dh Insurance Group, Cfco, Llc, Healthinsurance.Com, Orlando Family Physicians, and Morgan & Morgan, P.A..
How can I contact Tom Speake?
You can use AeroLeads to view verified contact signals for Tom Speake at DH Insurance Group, including work email, phone, and LinkedIn data when available.
What schools did Tom Speake attend?
Tom Speake holds Bachelor Of Applied Science (B.A.Sc.), Business Administration And Management, General from University Of Central Florida.
What skills is Tom Speake known for?
Tom Speake is listed with skills including Mcse 2003, A+ Certified, Change Management, Process Improvement, Problem Solving, Hr Policies, Union Relations, and Supervising.
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