Thomas Staskiewicz, Mba, Cissp Email & Phone Number

Saint Paul, MN, US

• Founder and Senior Business Process Improvement Professional
• Identified client needs designing processes to enhance operations
• Led key projects to improve efficiency, personalized customer service, and optimize delivery processes, resulting in significant revenue growth for both the firm and its clients.
• Developed and implemented data standards, cleansing, and purging processes to ensure data accuracy and integrity.
• Identified gaps and improvement opportunities in business processes.
• Collaborated with cross-functional teams to mitigate risks associated with process and policy changes.

Eden Prairie, Minnesota, US

• Reviewing, testing and analyzing process documentation for accuracy, completeness and clarity.
• Analyzing and performing various steps of the order entry and fulfillment efforts according to process documentation to analyze and look for business and operational process improvement opportunities.
• Consulting with management on methods to streamline procedures enabling the business to grow with current staffing levels.
• Assisting in the design and development of internal controls to ensure operational integrity.

• I founded Red Light Shipping, LLC to establish a strategic presence for Red Light Therapy and PhotoBioModulation products in The Americas.
• Led the company’s market entry by developing the logistics and fulfillment model for B2B and B2C customers.
• Spearheaded partnerships with product developers positioning the company to promote health and well-being through innovative therapies.
• Drove both market expansion and customer engagement.
• Specialized in processing both domestic and International shipments creating necessary import and export documents.

• Restructured warehouse to improve product flow and increase efficiency by 28%
• Implemented Tableau to analyze customer shipments and advise customers on trends
• Developed boutique concept to become a partner to our customers in their fulfillment process
• Selected and implemented new 3PL\Warehouse Management System to enable 50% growth
• Established KPIs for meeting customer fulfillment expectations for accuracy and shipping timeliness

• Light Tree Ventures was a small startup servicing a single supply chain customer. I was brought in to organize the operations and develop new customers through gaining an understanding of their business and how our.
• Developing and refining supply chain, logistics and inventory management processes including imports, vendor relationships, product fulfillment and inventory management.

West Linn, OR, US

• Collaboratively analyzed business processes to retain customer loyalty during the shift to curbside pickup increasing repeat business by over 48%
• Developed programs to train employees meeting customers curbside to embody organizational values and ensure positive experiences.
• Established KPIs for employee engagement with customers for timeliness in servicing and order accuracy

• Collaborated with executives to develop strategies for curbside pickup, enhancing customer loyalty during the COVID-19 pandemic.
• Initiated and refined business processes to personalize customer service and improve delivery recognition.
• Established communication processes to enhance customer service and personalize the overall experience.
• Set KPI expectations for customer satisfaction and repeat business

• Led $4 million renovation and revitalization of a 50+ year old Senior HOA Community, collaborating with the board of directors to address neglected facilities and financial deficits.
• Implemented process for recovering over $300,000 in unpaid assessments
• Negotiated new credit card contract reducing charges by 33%
• Directed 11 member team maintaining indoor swimming pool, fitness center, 18-hole golf course and other amenities

• I founded and led NetDesign analyzing network structures and processes, increasing reliability from < 60% to 99.9999%.
• Documented and refined inventory processes, reducing shrinkage by 32%.
• Implemented automated shop floor manufacturing processes improving quality and precision of manufactured parts for test chambers.
• Planned, managed facility upgrades, coordinated and scheduled 200+ attendees in 3 venues for a private office product conference demonstrating new business technologies.
• Technical event coordinator performing site preparation to ensure adequate power is brought to the event site to support office product demonstrations for over 250 participants and 12 vendors. Scheduled presentations.

Portland, OR, US

• Led SOX IT team in complying with external auditor recommendations to meet Sarbanes-Oxley mandates
• Coordinated updating of IT compliance policies, procedures, and standards.
• Worked in concert with internal and external auditors and IT Security to remove unauthorized system and application access.
• Developed a data cleansing process to align mainframe RACF\ACF2 and SAP profiles and remove profiles and accesses for employees who had changed roles or departed

South Bend, IN, US

• Restructured IT operations and completed 9 failing enterprise projects for The South Bend Clinic.
• Managed internal staff of 11 and 3 external project managers to ensure successful project execution.
• Implemented dark fiber solution to replace T1 connectivity, improving network efficiency.
• Clinic representative to the Michiana HealthCare Task Force.

Beaverton, OR, US

• Identified risks in Disaster Recovery processes, improving recovery possibilities post-catastrophic events.
• Reviewed service provider contracts, uncovering billed tasks with inadequate services provided.
• Identified and recommended internal Centers of Excellence to reduce redundant testing and increase adoption of new technologies.

• Reviewed and modified security and access control processes to address multiple FDIC and OCC audit failures.
• Collaborated with application owners to integrate security controls into the SDLC process.
• Identified and mitigated security risks by analyzing and documenting network traffic and creating detailed Visio diagrams.
• Documented activities surrounding credit approvals discovering data being downloaded from mainframe systems and manipulated to improve applicants credit worthiness then uploaded to mainframe for approvals.

Bend, OR, US

• Implemented 15-location local area network connected by a wide area network running over fractional T-1 lines supporting a $250 million automotive conglomerate.

• Established a Novell Authorized Training Center as a secondary operation of System Management Consultants
• Provided professional training to candidates for Novell Certifications for Certified NetWare Administrators and Certified NetWare Engineers
• Successfully trained an qualified over 200 students for professional certification

• Founded and led System Management Consultants, providing tailored consulting, programming, and networking solutions to clients.
• Developed business strategies to meet the diverse needs of clients across industries, focusing on optimizing their IT and business processes.
• Cultivated long-term relationships, helping clients increase efficiency and implement cutting-edge technologies to solve complex business challenges.

• Formed, developed and grew new service for local CPA firm offering IT consulting services.

Armonk, New York, NY, US

• Assisted sales team in the demonstration and sales of computer systems and software
• Managed installation of 27 computer systems and over 185 software applications focused on Supply Chain Businesses

Master Of Business Administration (Mba), Dual Degrees Marketing & Management

Facility Management And Planning

Financial Planning And Budgeting

Tcp/Ip

Project Management

Bachelor Of Science - Bs, Business - Hr & Marketing