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Tom Stranney is listed as Quality and Compliance Analyst @ Utility Warehouse at Utility Warehouse, a with 1895 employees, based in Belfast Metropolitan Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Tom Stranney.
Tom Stranney previously worked as Quality and Compliance Analyst at Utility Warehouse and Supervisor at Savers | Value Village. Tom Stranney holds Ibm Data Analyst, Data Analytics from Coursera.
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QA analysis - Compliance analysis - Excel - Powerpoint - SQL - Power BI - Google SheetsSeeking a fully remote compliance analyst role to build on my current experience.
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- Compliance analysis in the heavily regulated telecom and energy industries. - Adapting to a constantly changing compliance landscape. - Stakeholder management, presenting analysis projects via slide decks and dashboard creation.
Belfast, Northern Ireland, United Kingdom
- Performing QC evaluations against an evolving framework.- Analysing large sets of qualitative and quantitative data such as customer surveys to determine root cause and prioritise coaching behaviours for the Operation. Identifying trends and gaps, creating plans to address.- Ability to consolidate complex data into clear, concise slides and present to senior leadership. Producing insight documents for both senior and agent level.- Stakeholder management internally and externally. Working closely with team managers, operations managers and trainers.- Facilitating the planning and rollout of operational changes, most recently a new marking framework by which agent's calls will be analysed and scored; fundamentally changing how customer's experience call journeys.- Exposure to Power BI and more advanced Excel functions through shadowing my manager, a registered expert in those fields
Belfast, Northern Ireland, United Kingdom
During this time I worked my way up from a telesales agent, to a team coach supporting our managers and then an acting manager/team leader before moving to the Quality department
Other employees you can reach at utilitywarehouse.co.uk. View company contacts for 1895 employees →
Brad Govender
Colleague at Utility WarehouseHarrow, England, United Kingdom
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Audrey Wright
Colleague at Utility WarehouseGreater Edinburgh Area, United Kingdom
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Emma Lemon
Colleague at Utility WarehouseFleetwood, England, United Kingdom
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Sheikh Munim
Colleague at Utility WarehouseLondon, England, United Kingdom
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Clifford Bazile
Colleague at Utility WarehouseManchester Area, United Kingdom
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Bruce Oates
Colleague at Utility WarehouseGreater Sheffield Area, United Kingdom
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Julie Quick
Colleague at Utility WarehouseDartford, England, United Kingdom
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Marie Angeline
Colleague at Utility WarehouseLondon, England, United Kingdom
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Jonathan Yankah-Ashun
Colleague at Utility WarehouseWelwyn Garden City, England, United Kingdom
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Anthony Medhurst
Colleague at Utility WarehouseStaplehurst, England, United Kingdom
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This course covers: Python, SQL, Tableau, Excel and other commonly used Data Analytics frameworks and processes
This course offers foundational understanding of HTML/CSS/Python and Javascript.
Activities and Societies: Comment and Politics section editor for The Yorker newspaper
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Tom Stranney works for Utility Warehouse.
Tom Stranney is listed as Quality and Compliance Analyst @ Utility Warehouse at Utility Warehouse.
Tom Stranney is based in Belfast Metropolitan Area, United Kingdom while working with Utility Warehouse.
Tom Stranney has worked for Utility Warehouse, Savers | Value Village, and Concentrix.
Tom Stranney's colleagues at Utility Warehouse include Brad Govender, Audrey Wright, Emma Lemon, Sheikh Munim, and Clifford Bazile.
You can use AeroLeads to view verified contact signals for Tom Stranney at Utility Warehouse, including work email, phone, and LinkedIn data when available.
Tom Stranney holds Ibm Data Analyst, Data Analytics from Coursera.
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