Tom Vincent Email and Phone Number

(part time)- Arrange hardware, materials peripheral components.- Monitor systems and network environments. (SCOM, Solarwinds, Viewpoint, etc)- Reschedule file backups, schedule transfers and vendor reports.- Maintain product platforms with client software (Windows, Microsoft, Linux) environments.- Troubleshoot & resolved common installation, application and hardware issues.- Assure quality control output techniques. (testing, sampling)- Provided support for internal and external customers.

- Perform installation, configuration, and troubleshooting for devices. - Deploy updates to pcs and servers via SCCM, Auto Pilot, Lansweeper, Mirage & Altiris.- Maintain project & change management flow utility, migrate personal data.- Administrator of Microsoft Domain, Active Directory, migration of data, user accounts and storage.- Assisted with design, build, and manage new datacenter.- Monitor Liebert/Emerson & KVA unit areas.- Simple builds of servers with virtualized solutions (VMware).- Verify, reinitialize backup files with Solarwinds, Azure, CommVault or Endpoint utilities.- Provide Support for network issues (cables, hubs, switches, fiber, operating systems & upgrades)- Set up, adapt, test, Single Sign On and Virtual Desktops with WDT & Ghost- Respond to various service level alerts and resolve issues with clients.- Maintain inventory images & templates. Update Windows security measures.

- Schedule and monitor batch jobs using BMC Control-M, SAP Redwood, and Mainframe z/OS. - Monitor Windows and Linux servers with VMware and Solarwinds. - Monthly Control-M and Redwood job statistics reports. - Change Management process and approving change tickets. - DNS record updates in Microsoft Azure.- Create, adjust, implement applications, servers, resources via VMware.- Migrate devices to latest Win 10 & Win 11. Upgrade within server, virtual, and network environments.- Perform installation, configuration, break fix and troubleshooting for devices.- Create, adjust, and deploy updates to pcs and servers via SCCM/Intune, AutoPilot, Altiris or McAfee.- Maintain project & change management flow utility. Allocate IT assets via Flexeria & CMDB.

- Coordinated equipment applications tasks and services.- Assisted in build servers using Citrix, ICA & Active Directory utilities.- Lead staff of 9. Maintained schedules, hiring, performance metrics and documentation.- Assisted with design, build, and manage new datacenter.- Updated Windows OS and server firmware along with in-row power and cooling, and connectivity planning.- Monitored and adjusted routine backup procedures. Test and examine recovery process with current backups.- Monitored & installed desktop applications. (Citrix Command Center, XenServer, Net Scalers, etc)- Performed installation, configuration, and troubleshooting for devices (HP & Dell servers, Cisco switches, etc). - Run fiber, patch cables in data centers and data closets.- Maintain project & change management flow using Attask utility.