Tom Vincent Email and Phone Number

- manage two teams providing production support for five ERP systems- managed the migration of our PeopleSoft HR system to AWS- managed PeopleTools 8.60.x upgrade of our PeopleSoft FIN and HR systems

Currently serving as the PeopleSoft Financials Technical Manager ...- manage Production Support- managed multiple PeopleTools Upgrade (currently 8.58.17) - managed an Application Upgrade (currently 9.2 PUM 24)- managed the migration of our PeopleSoft Financials system to AWS

Technical Lead for PeopleSoft FinancialsServerd as the interim manager for the PS/FS technical team where I recently navigated our team through a system outage and a successful recovery effort. For 3½ years prior to that, I served as the Technical Lead beginning with the system implementation through the current production support.During the implementation phase, I performed many different tasks and functions, including:wrote the technical charter for the systemmanaged the resource levels for the technical teammanaged the implementation and refreshes of 14 different database instances managed the work load and tracked the progress for up to 15 developersworked closely with the PS System Administrators, Systems Group, and Data Base Administrators to ensure a solid infrastructureserved on the project leadership team. During the subsequent two years of production support, I have performed these different tasks and functions: carried out manager responsibilities while the manager position was vacantprovided a smooth transition when a manager was hired allowing him to hit the ground runningfollowed ITIL guidelines for incidents, service requests, and change managementmanaged the work load and tracked the progress for up to nine developersmanaged the list of issues needing technical assistanceworked closely with the PS System Administrators and Data Base Administrators for infrastructure supportmanaged 11 different database instancesworked closely with the business owners to diagnose and fix poorly performing process managed issues log tasks requiring technical assistanceprovided innovative solutions to identified issuesre-engineered processes and tuned SQL to make them more efficient trained our developers in SQL tuningdesigned and/or built many of the tracking tools.

As a Application Developer IV on the PeopleSoft Student Administration (PS/SA) project, I served primarily as the lead technical for the Student Financials (SF) module; however, over the years, my role expanded to include many cross module tasks especially in the area of self-service. My experience began on PS/SA when we converted the legacy system to PS/SA 7.6 and has continued through the upgrades to versions 8.0 and 9.0. Over the years, I have:developed a very strong working relationship with the SF users, which has served their office wellredesigned and streamlined many services and functions in their office, allowing them to reduce their staff through attrition without any impact to services deliveredmodified and enhanced many of the delivered PS modules to either fix bugs or enhance their functionalitydesigned and implemented many bolt-on processes for the staff as well as many self-service modules for the studentsdeveloped several self-service modules to enable the students to: setup their own direct depositpay their bills via ACHdeposit money on their EmoryCard via ACHenroll in the Emory Payment Planwaive their mandatory health insuranceapply for a courtesy scholarshipview their bills on-line view their account detail in a streamlined manner.served as a mentor to another programmer working on the SF team to enable her to fully support our team in my absenceserved on two outside user advisory groups: the Student Financials Product Advisory Group for the Higher Education User Group (HEUG) and the AR Convergence Guide Group to help Oracle create a single receivables system for their Fusion product.

dealt with various types of processing requests including database conversions, system enhancements, new development and maintenance. These tasks required working very closely with a variety of users. The system was in a DEC/VAX environment using ORACLE 7.2, SQL, DECForms, SMG, and BASIC.

was responsible for new development and enhancements to incorporate annuity processing into the current life insurance system. Project required working closely with several users to define reporting and processing requirements. The technical environment consisted of COBOL, CICS, VSAM, CLIST and their own programming tool set. As a Systems Analyst for the State of North Carolina, re-engineered and converted COBOL programs from an IMS/DL1 environment to DB2/SQL. The project entailed a heavy concentration of DB2 experience from a conversion, database access and testing perspective.

develop and install new system requirements in an ORACLE environment on the VAX. Assignments required use of SQL, DB2, COBOL, and CICS interface files.As a Systems Analyst, worked at DOWELANCO to support their current staffing needs in the sales reporting area. Learned and became proficient in ORACLE, SQL, and SQL*Forms. Also designed, coded, and implemented a Credit/Rebill system for their marketing department.

performed analysis and developed a new Securities Movement and Control System. Was responsible for all major enhancements to batch processing including edit, posting, and report cycles. TSO was the primary development tool used. Also, gained exposure to the CICS environment by maintaining several on-line programs and developing new inquiry and update modules.

As a Systems Analyst, worked on eight different projects for the Department of Defense. On seven of the projects, was either the project leader or assistant project leader. Technologies used were on the UNIVAC or IBM PC including COBOL, TIPS, KMAN, DBASE III, and PSL/PSA.