Tom Harris Email and Phone Number
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Executive Strategist, Takeover Specialist and Turnaround Expert.THE SOUNDBYTES:Repeatedly singled out to spearhead business-critical corporate initiatives including startups, turnarounds, foreclosure buyouts and re-brandings; career history of delivering award-winning results in revenue, GOP, RevPar, flow, productivity, QA and customer service.Trusted Advisor who's calm under pressure and thrives on change; quickly identifies and capitalizes on opportunities for growth; develops and drives strategic plans to transform operations, strengthening P&L performance, value creation, competitive advantage and employee engagement.Personable Leader adept at fostering trust and collaboration across internal and external stakeholders; cultivates loyal relationships and earns respect of Owners, Operators, Asset Managers, REITs, C-suite partners and hotel staff; high integrity, dedicated to empowering, developing and promoting personnel.THE SHORT STORY:In the constantly evolving hotel/hospitality industry, Tom Harris has earned a reputation as the "go-to" executive for unlocking the full P&L and operational potential of challenged regions, districts and single locations. A transformational leader, highly skilled in turnarounds, startups and acquisition integration, Tom draws upon more than 20 years of experience to drive targeted business strategies that result in record-setting performances in revenue, GOP, RevPar and customer service.Fundamental to Tom's success is his innate ability to forge strong relationships. Whether interacting with an Owner, Operator, C-suite partner or hotel personnel, his genuine interest and approachable communication style quickly puts others at ease, enabling him to build rapport, overcome objections, foster engagement and cultivate consensus. Likewise, Tom is dedicated to lifting the talent profile through hands-on coaching, training and mentoring, leveraging one of the company's most valuable resources to achieve corporate objectives while helping individuals attain their personal career goals.SIGNATURE STRENGTHS:Multi-location Hotel Operations, Turnarounds, Startups & Re-brandings, Revenue, RevPar & GOP Growth, Strategic Planning & Tactical Execution, Stakeholder Relationships, Talent Development & Advancement, Service-focused Cultures & Guest Satisfaction, Union & Non-Union Environments, Process Improvements, QA & Compliance, Full Service, Select Service & Boutique Hotels, Franchise, Managed & Ownership Models, Managed Teams to 700.
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Independent Hospitality ConsultantHarris Hospitality ConsultingPhoenix, Az, Us
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Regional Vice President OperationsSchulte Hospitality Group Oct 2024 - PresentLouisville, Ky, Us
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Regional Vice President Of OperationsAimbridge Hospitality Aug 2022 - Jun 2024Plano, Tx, Us -
Regional Director OperationsSonesta Hotels Jan 2021 - Aug 2022Newton, Massachusetts, Us -
Senior Principal ConsultantRev-Ops Aug 2020 - Jan 2021Turnaround Specialist & Best Practices Senior-Level AdvisorElevating Sales, Marketing, Service/Operational Excellence, Revenue Management/Generation Performance.Talent Development And Branding. -
Regional Vice President, Franchise OperationsHyatt Hotels Corporation 2017 - Jun 2020Chicago, Il, UsFortune 1000 hospitality company with diverse holdings worldwide.Sought out to direct franchise operations for 59 hotels in the Midwest Region. Led Regional Vice President of Sales, Director of Field Marketing and Director of Revenue Management in advising franchisees on Hyatt best practices in revenue generation, marketing, customer service, talent development and branding.Mobilized GMs and sales teams in growth initiatives, expanding repeat business while identifying and capitalizing on untapped opportunities; grew annual revenue 37% in 2 years.Forged strong relationships with Owners, Operators and hotel staff, building cohesive teams focused on customer service and quality assurance; group earned accolades for top guest care.Coached numerous 1st time GMs, optimizing operations, sales and financial results as well as advancement from within. -
Regional Vice President, Managed OperationsHyatt Hotels Corporation 2010 - 2017Chicago, Il, UsP&L responsibility for Western sales region with 26 owned and/or managed hotel properties. Directed team of 29 GMs and 700+ indirect reports in all facets of 24x7 operations.Spearheaded multiple mission-critical initiatives to build market penetration, revenue, RevPar and GOP; drove efficiencies across existing locations, established operations at 8 startup properties and led the turnaround of 3 acquisitions.Acknowledged as Top Performing Region for brand standards in 2016, delivering 7.4% revenue and 9.3% GOP increases.Recognized as Top Region for customer service and Top Performing Region for brand standards in 2015.Partnered with Owners on strategic planning, budget development/execution and sales/marketing tactics, cultivating relationships of trust and mutual respect to ensure attainment of shared objectives.Launched corporate Care & Purpose program across the region, energizing morale and improving staff engagement.Headed multimillion-dollar capital expense budget, overseeing annual hotel renovations.Advised and coached top talent, building management pipeline for future promotion.Conducted monthly/quarterly calls and joint property visits with Owners; solidified Asset Manager and REIT alliances.Supervised unionized hotel, forging beneficial relationship with Union Shop Steward despite competing agendas.Developed and delivered presentations at Brand Orientation Meetings, fast-tracking onboarding of new Owners; key participant and presenter at annual Owner Conferences.
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District General ManagerHyatt Hotels Corporation 2003 - 2010Chicago, Il, UsRecruited to oversee 3 Hyatt Select Hotels with full P&L accountability for top- and bottom-line performance; assumed responsibility for 2 additional properties, growing district to a total of 5 locations. Managed 5 GMs and 120+ personnel.Created and implemented roadmap to generate 18% YOY sales lift with 88% flow for 3 back-to-back years.Headed the revitalization of an underperforming acquisition, increasing overall ranking from 93rd to 10th.Converted AmeriSuites acquisition to the Hyatt Place brand, launching the 2nd Hyatt Place hotel in company history; designed operational best practices, laying the framework for transition; adopted nationally, quickly becoming the corporate standard for future conversions.
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District General ManagerLa Quinta 2000 - 2003Part of the Wyndham family of hotels.Strengthened market position, boosted financial performance and streamlined operations at 9 hotels in AZ and NM. Cut expenses 17%, enhancing guest satisfaction 9% and gained 100% market penetration.Developed and executed strategy to fulfill unmet need in the market, sparking an 87% YOY revenue upswing.
Tom Harris Skills
Tom Harris Education Details
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Northern Virginia Community CollegeHotel And Restaurant Management
Frequently Asked Questions about Tom Harris
What company does Tom Harris work for?
Tom Harris works for Harris Hospitality Consulting
What is Tom Harris's role at the current company?
Tom Harris's current role is Independent Hospitality Consultant.
What is Tom Harris's email address?
Tom Harris's email address is th****@****sta.com
What is Tom Harris's direct phone number?
Tom Harris's direct phone number is +148030*****
What schools did Tom Harris attend?
Tom Harris attended Northern Virginia Community College.
What skills is Tom Harris known for?
Tom Harris has skills like Hotel Management, Hospitality Management, Hospitality Industry, Revenue Analysis, Hotels.
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