Tom Walker Email & Phone Number

Dublin, IE

Dublin, County Dublin, Ireland

Dublin City, County Dublin, Ireland

Project Implementation Manager to introduce a work-place-based learning software programme. This included system configuration, user profile setups, staff, and student training for 600+ individuals across 13 sites.Project Manager developing the requirements & technical specification documents for a placement management system. This included working closely.

Bahrain

Subject matter expert – business analyst to identify the business requirements for multiple academic systems (THEP Project)UAT on multiple academic systems to evaluate the functionality of new systems in addition to identifying system bugs & systems limitationsImplementation lead - introducing an online examinations platform. Developing training plans for.

Bahrain

Bahrain

Bahrain

Bahrain

Banking Operations, Head Office

• Processing Swift Payments & EFT requests received from Signature Investment Brokers, high value clients and online account holders in line with account mandates.
• Closing Demand Deposit, Fixed Term Deposit & Notice Deposit accounts in accordance with requests and T&C’s.
• Dealing with investment brokers regarding pension fund management fees, account maintenance and customer requests.
• Follow up with customers when request do not meet the T&C’s on accounts.

Carysfort Avenue, Blackrock

• Temporary week to week contract for Account Switching project.
• Accepting calls from new and existing customers through AVAYA in relation to new accounts, account switching, Credit Cards, Loans & Overdrafts
• Dealing with customer queries and complaints regarding all relevant products
• Setting customer up on all relevant systems and ordering account opening packs for email or post to customer
• Taking queries regarding Overdrafts, Loans and Credit Cards, ensuring customer meets minimum criteria and forwarding the application to the relevant department.
• Follow up with customers when insufficient documents have been received

Dublin 12

• Developing New Business: Meeting new and existing customers to discuss all aspects of hygiene and janitorial supplies, including the cost of existing supplies and possible reduction in costs through new products or.
• Supplier Management: Meeting with suppliers to 1) negotiate prices; 2) sourcing new products to add depth to our product range and 3) possible solutions to issues customers may have with existing products.
• Marketing & Promotion: Attend trade shows as an exhibitor to market and promote our products and to further develop the Focus Hygiene brand. In addition I would also attend some trade shows as a customer to ascertain.
• Designing all relevant promotional and marketing material for the company.
• Office Management: Managing invoices, cash flow and credit control using MS Excel and TAS software.
• Reconciling banks statements with TAS Software and reconciling customers and suppliers accounts.

Charlemont Street, Dublin

• Current and Deposit account setup, ensuring application forms where completed correctly, signed off by the appropriate management level and ensuring the Anti-Money Laundering documentation was held and in order.
• Ensuring weekly account opening targets delivered whilst adhering to the highest control / audit standards.
• Closure of Current and Deposit accounts following agreed protocols, ensuring all relevant charges where applied to the account prior to closing, maximizing revenue for the Bank.
• Ensuring all standing orders and direct debits where cancelled on the system and advising Direct Debit Originators that the account was closed.

Donnybrook, Dublin

• Monitoring and reporting transactions on a daily basis for fraud, kiting and suspicious activity.
• Liaising with other financial institutions and commercial customers to prevent widespread fraud.

2 College Green

• General cash duties including balancing single cash as well as pool cash.
• Assisting the supervisor in all daily duties including control of all bulk cash, keys to all single cash units, control of drafts, ensuring all cashiers balance and keep to their assigned cash limits.
• Responsibility for note, coin and stationary orders.
• Recognition / referral of potential new business opportunities to the appropriate branch lenders.
• Daily customer queries i.e. standing orders, direct debits, lending etc.

Certificate Of Higher Education In Business Management, Business Management

Business Administration, Management And Operations

After completion of my certificate of Higher Education in Business Management, I am now enrolled in the Diploma of Higher Education in.

Education record