Tom Waller Email & Phone Number

Westminster, England, United Kingdom

Kocho is an eight-time Microsoft Partner of the Year winner and Gold Partner. We exist to help ambitious organisations realise their potential and become greater. By combining the power of Microsoft cloud technology with world-class identity, cyber security, data analytics and managed services, with our team of truly talented people, we take our clients on.

Oxford, United Kingdom

Oxford, United Kingdom

Fleet, Hampshire

Senior Consultant at Dimension Data working in the Microsoft Solutions team for Next Generation Desktop Infrastructure.

City Of London

• Infrastructure Architect with the primary responsibility to design and support the effective delivery of secure and resilient IT Infrastructure while working within the TOGAF and ITIL best practice framework. The role.
• Operating in a consultative role to the wider IT Operations and other business teams, ensuring that all current and anticipated future IT requirement meet the defined corporate standards.
• Design and maintenance of the 3 Year Infrastructure Plan, Technology Roadmap and Hardware Standards policies and documents. Responsible for chairing quarterly review sessions with team managers to review policies and.
• Acted as the key member of the Solution Review Group with the primary reasonability to define and challenge enterprise architecture standards and decisions, exploring commercial benefits where possible.
• Proposed design enhancements to IT Infrastructure, capacity changes, contingency and recovery arrangements as required whilst maintaining awareness of the operational requirements especially in terms of service levels.
• Provide technical lead to technical delivery teams and Project Managers in the delivery and implementation of IT systems and changes via facilitating the Solution Architecture Design Documents completion, approval via.

Harlow, UK.

• Previous employment with the military defence and aerospace agency Raytheon Systems Limited. Primary scope of work included providing technical consultation on high visibility, high impact projects, with customers.
• Designed and implemented a Zero Client environment for a customer base of 250. Achieved a travelling desktop model with measurable power, administration and cost savings. Backend implementation built on Citrix XenApp.
• Re-design of the client OS deployment process, utilising Microsoft technologies such as the Microsoft Deployment Toolkit and Windows Deployment Services.
• Implementation and administration of enterprise VMware ESX infrastructures and SAN environments.
• Administered and maintained a server infrastructure of around 400 virtual servers to achieve an overall uptime of 99.9%, considerably exceeding the defined SLA.
• Designed and implemented a Microsoft System Center Configuration Manager 2007 R2 infrastructure to support and maintain the corporate client and server environment.

• Promoted to 3rd line operational role. Tasks, responsibilities and project work included:
• Managing and maintaining the infrastructure of virtual and physical servers.
• Developing an ESX environment, leveraging SAN and NAS technology.
• Re‐designed and implemented the global Active Directory, entire Group Policy system and supporting technologies in advance of the EVO (Exchange 2007, Windows Vista, Office 2007) deployment.
• Deployed EVO to entire UK business of over 1800 customers, travelling throughout the UK providing training and support during the transitional phase of the EVO project.
• Created training and support material to aid handover to support staff.

Btec, Advanced Computing

Education record