Tom Watson Email & Phone Number

Atlanta, Ga, Us

ELAVON, RemoteProduct Manager, Payments and FraudManager for payment and fraud-prevention products at Elavon, a subsidiary of US Bank.• Launching the new machine learning Ecommerce Merchant Fraud Detection product, which delivers best-of-class increased acceptance rates while decreasing fraud, disputes, and chargebacks. Working with global cross-functional teams, partners and executives to ensure successful product delivery.• Identified gaps in onboarding and servicing, which are critical to successful enablement. Brought together disparate teams, defined requirements, negotiated executive prioritization to bring product to market.• Managing two other products, 3DS2 and Account Updater. For the latter, increasing sales 6.2% YoY and expanding its product line to include new card brands.

Jacksonville, Fl, Us

Growth Product Manager, Data Solutions Group Manager for new data products in Ethos, a cloud ecosystem for banking and payments. Ingested, transformed, and visualized data via Tableau and Snowflake. Agile workshop.• Drove multiple launches in Q1 2022, including the Brainpower bundle, Loyalty and Fraud data for Ethos Analytics and the Fraud Basic. Led teams through multiple Epics, Features, and User Stories.• Conducted strategic review to establish the Brainpower bundle, which launched very successfully, establishing a $2MM pipeline. Collaborated across multiple functions and Agile teams to ensure product readiness.• Led creation of the Fraud Basic product, which allowed FIS to realize $800k savings from the previously outsourced product and achieve PCI compliance.

Columbus, Georgia, Us

Manager of $4B Small Business portfolio and all Retail pricing for $43B financial institution. Managed all Retail pricing analysis, recommendations, and execution.• Facilitated all SMB Treasury Product pricing, increasing revenues $720k annually through repricing initiative• Initiated concept for unique rewards-based Loyalty program, Inspire, for Retail and Private Wealth.• Reduced usage and rates of company-wide 4B exception-pricing portfolio for expense savings of $4MM annualized.• Analyzed, recommended, and executed product pricing changes for $540k in annual income impact.• During 2019 merger, managed 100k retail and SMB account mappings, ensuring no client impacts.

Managed the product life cycle for CRIF’s new omnichannel SaaS solution for helping financial institutions open deposit accounts and cross-sell loan products.

Charlotte, Nc, Us

Charlotte, Nc, Us

Owner of $89MM revenue stream and $25B portfolio of business checking and money market accounts for the nation’s twelfth-largest bank.

Charlotte, Nc, Us

Managed revenue-increasing process and product improvements and participated in consumer product pricing decisions and for Product Management.

Charlotte, Nc, Us

Analyzed market and client data to identify opportunities, develop marketing strategies, and assess performance for key geographic division of the nation’s seventh-largest bank.

Norcross, Ga, Us

Designed and executed marketing projects at headquarters of world’s second-largest document management company.

Atlanta, Ga, Us

Supported the Director of Marketing of Newell Rubbermaid’s Southern European Basic Drapery Hardware SBU during International MBA internship.

Led the development of new online marketing service for a small marketing and media firm, enabling the company to expand its product offerings. Designed product features and delivery process as well as established appropriate resources.

Designed and developed trilingual Web site to support Latin American financial services firm. Took the initiative to redesign the entire interface.

Lead developer for the 25,000+ item online BoatUS store, increasing sales by converting the mail-order catalog into an online store. Created incentives, such as online coupons and daily sales promotions, to entice customers.

Imba | International Mba, Marketing And Operations (Supply Chain)

Bachelor Of Science In Commerce | B.S., Mis And Finance