Tom Whitmer Email and Phone Number

• Managed all aspects of day to day operations of distributed team• Collaborated with development manager and product owner to plan upcoming sprint work• Increased confidence in RC test cycles for supported products while shortening time frame on average by over 60% - Lead project to increase nightly automated test passing rate from 75% to 100% - Lead project to increase automated test coverage and reduce number of required manual tests by 90%• Conducted post-mortem investigations into issues and successfully created new procedures based on findings to mitigate potential future issues• Conducted weekly one on ones with team members• Oversaw successful creation and implementation of brand new soak test to verify new versions of ZFS• Developed career growth plans tailored to each team member • Conducted regular check-ins to ensure team members are achieving their personal goals

• Managed all aspects of day to day operations of department• Evaluated and delegated tasks to various team members appropriately• Managed, mentored, and oversaw all co-op activities including development activities and training• Hiring manager for department which included recruiting at career fairs• Created annual department roadmaps based on business goals and executed them successfully• Developed key performance indicators to track department’s progress• Conducted performance reviews oriented around constructive feedback for entire department• Successfully moved the department from waterfall to Scrum• Helped spearhead and complete a project to move company communication to Slack• Continued to create automated tests and implement new features for the test framework• Continued to create and execute manual test cases and test plans as needed

• Managed all activities of the entire QA department.• Responsible for assigning tasks to team members and conveying status to company leadership.• Improved processes in collaboration with Product and Development Managers along with QA team.• Hired, trained, and lead new team members successfully.• Significantly streamlined performance testing process resulting in a very fast turnaround time for results.• Designed and implemented solution that allowed company to significantly reduce the time it took to run entire suite of automated tests.• Successfully created and executed QA plan for a new product.• Evaluated and analyzed automation tools.• Managed QA's entire hardware infrastructure, including over 50 virtual servers.• Assisted in transitioning build process for one of the development teams to Jenkins.• Attended the 2015 Selenium Conference.

• Responsible for hiring, managing, and mentoring all co-ops for department.• Successfully recruited new co-ops at multiple career fairs.• Integrated automated testing for another one of the companies products (QDirect) with our proprietary automation infrastructure.• Developed performance tests and reporting tools to better test companies various products.• Successfully virtualized departments servers, replacing multiple physical servers with one virtual server. QA was the first department in the company to achieve this.• Created test plans for releases that included estimating schedules and planning activities.• Created automated end-to-end tests using Java and Python to test existing functionality and new features in the companies products.• Created and executed manual test cases and wrote detailed bug reports using Bugzilla.

• Designed, developed, and implemented an automated testing framework to test the companies flagship product, WebCRD. • Created automated end-to-end tests using Selenium and Java to test existing functionality and new features.• Developed reporting features to easily display the results of both automated and manual test cases across different product versions.• Created and executed manual test cases and wrote detailed bug reports using Bugzilla.

Implemented new features on the companies proprietary automated testing framework. Other duties included test case documentation, test case creation, and documenting and verifying bugs