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Tom Whittington is a Head of Data at Dojo. He possess expertise in payment card processing, customer service, credit, account management, merchant acquiring and 5 more skills.
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Head Of DataDojoUnited Kingdom -
Head Of DataDojo Oct 2023 - PresentLondon, GbResponsible for the data strategy of dojo's Payments Platform tribe. This includes building out a cross functional team and working closely with heads of engineering and product management to deliver data driven outcomes at scale across multiple markets. -
Head Of Analytics EngineeringDojo Jul 2022 - Sep 2023London, GbCreated and developed the Analytics Engineering Chapter across the whole of dojo. Reporting to the CDO I was responsible for overseeing our bigquery data warehouse, DBT projects and self serve data provision in looker.By creating frameworks and forums I was able to build and maintain a strong team culture while the team doubled in size from 13 to 26 people. Eventually the team became embedded in every tribe and function, while consistency and efficiency were improved through tooling improvements and the definition and enforcement of standards.Key achievements: development of standards for international kpis and financial reporting, created a strong team of 4 leads and 22 mid/senior analysts which enabled data driven decisions across dojo, established frameworks and processes for hiring, assessment and technical development, worked with other chapters to define clear roles and responsibilities within the development lifecycle.
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Head Of Operations AnalyticsDojo Oct 2019 - Jul 2022London, GbReporting to the CDO this role was responsible for supporting the Risk, Operations and Finance functions with data and analytics. This spanned both the COVID pandemic and launch of dojo as a new product for Paymentsense.- Built cross functional data teams to support businesses objectives through self serve and project work- Worked with other data functions to roll out the new data stack (DBT, bigquery, looker) across existing data and business teams- Delivered key data and insights for these teams during the COVID pandemic, including granular transaction information, forecasts and patterns- Worked with card schemes, our processor and other financial networks to create robust datasets for both internal and regulatory uses
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Chief Of StaffPaymentsense Dec 2018 - Sep 2019London, England, GbReporting to the COO and later the CFO I was responsible for supporting and advising on several key strategic initiatives for Paymentsense. This role involved working with huge and complex datasets, understanding business objectives and bringing those together to allow Paymentsense to make the best moves.Key achievements:- Worked alongside the Commercial Finance Director to analyse our break even points and the working capital implications, leading to significant strategic changes- Created financial forecasts for the business and modelling the impact of strategic initiatives- Modelled and analysed responses to an RFP for Paymentsense's largest contract, working with a consultancy and executive teams- Valued a lease book and evaluated various structures for it's purchase - Identified and calculated an underpayment totalling several million pounds owed to Paymentsense- Presentation of business and financial metrics and measurements to debt investors -
Business Intelligence ManagerPaymentsense Nov 2014 - Nov 2018London, England, GbSupporting strategic business projects with data and insights. The key responsibilities were:- Modelling new sales strategies, analysing the impact of cost changes and building the company's LTV calculator.- Presenting analysis and recommendations to the executive leadership team and external parties.- Driving the roll-out and strategy for self-service BI across the business via Power BI and Cubes.- Hiring & managing a team of analysts to provide the business with data, modelling and analysis- Building and maintaining automated tools using Google Apps Script to reduce manual work across the business (for example, a rate amendment calculator for our Retentions team).
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Fraud Investigations ManagerPaymentsense Apr 2013 - Oct 2014London, England, Gb
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Fraud InvestigatorPaymentsense Jul 2012 - Mar 2013London, England, Gb
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Operational Support AdministratorPaymentsense May 2012 - Jul 2012London, England, Gb
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Sales Support SpecialistPaymentsense Mar 2011 - May 2012London, England, Gb
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Administrative InternPaymentsense Feb 2011 - Mar 2011London, England, Gb
Tom Whittington Skills
Tom Whittington Education Details
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University Of LincolnHistory And Criminology
Frequently Asked Questions about Tom Whittington
What company does Tom Whittington work for?
Tom Whittington works for Dojo
What is Tom Whittington's role at the current company?
Tom Whittington's current role is Head of Data.
What is Tom Whittington's email address?
Tom Whittington's email address is to****@****nse.com
What is Tom Whittington's direct phone number?
Tom Whittington's direct phone number is +4479843*****
What schools did Tom Whittington attend?
Tom Whittington attended University Of Lincoln.
What skills is Tom Whittington known for?
Tom Whittington has skills like Payment Card Processing, Customer Service, Credit, Account Management, Merchant Acquiring, Merchant Services, Microsoft Excel, Fraud Detection, Investigation, Training.
Who are Tom Whittington's colleagues?
Tom Whittington's colleagues are Jamie Dolphin, Daisy Crouch, Katie Jane Bunting, David Morrod, Tom Wedgwood, Md Hobibur Rahman, Jo Martin.
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