Tom Wiggins Email & Phone Number

New South Wales, Australia

Helping the Facility Management Industry reduce risk by providing effective and practical height safety solutions.

New South Wales, Australia

WHY CHOOSE ANCHOR SAFE?👉 An independent advisor. At Anchor Safe, we recognise that independence means integrity. So we’re not tied to any particular products: instead, we’re free to recommend high-quality products which are also the most cost-effective, proven solutions on the market, and completely customise a system to your needs.👉 A proven and respected name in accredited height safety, access, and fall protection systems.👉 A partner, not a player. We aren’t here to just… Show more WHY CHOOSE ANCHOR SAFE?👉 An independent advisor. At Anchor Safe, we recognise that independence means integrity. So we’re not tied to any particular products: instead, we’re free to recommend high-quality products which are also the most cost-effective, proven solutions on the market, and completely customise a system to your needs.👉 A proven and respected name in accredited height safety, access, and fall protection systems.👉 A partner, not a player. We aren’t here to just sell you a product, we’re here to take total responsibility for height safety over the life of your buildings.👉 Complete control, with the full backing of our expert team and user-friendly online asset management tools that keeps you updated and in the know.👉 Full compliance with Australian codes, standards, and legislation. Our solutions are compliant with AS1891.4:2009 and AS1657-2013 Show less

Global

Sydney, Australia

Sydney, Australia

Sydney, Australia

I am focused on leading staff and driving operations to ensure that we continue to deliver greater value for our customers and continue to grow to meet our short and long term goals. I am working closely with the sales, warehouse and administration staff to ensure that we remain competitive and provide a prompt, efficient service that is consistent. I have been dedicated to creating an engaged, high performance sales and innovatively minded team.I am accountable for the… Show more I am focused on leading staff and driving operations to ensure that we continue to deliver greater value for our customers and continue to grow to meet our short and long term goals. I am working closely with the sales, warehouse and administration staff to ensure that we remain competitive and provide a prompt, efficient service that is consistent. I have been dedicated to creating an engaged, high performance sales and innovatively minded team.I am accountable for the following:CONTRACT MANAGEMENT■ Completing and submitting tender applications for new business.■ Providing quotes on large projects. ■ Overseeing the service delivery of all our staff and ensuring operations run smoothly.CLIENT ENGAGEMENT AND BUSINESS MARKETING■ Imparting my knowledge and advice to customers.■ Actively building new working relationships and marketing new products tailored to the client's needs.■ Approving new products and suppliers.FINANCIAL MANAGEMENT■ Performing all budgeting, business planning and cost management activities, including overseeing cost control. TEAM LEADERSHIP■ Providing our warehouse, operations and sales staff with the direction, mentoring and guidance.■ Providing staff with training and imparting my knowledge on industries, products and sales techniques.From past feedback and surveys, we are proud to have received exceptional commendation for our service and professionalism. From our ongoing Net Promoter Score (NPS) survey’s, we consistently achieve a high net promoter score of over 70. Show less

Sydney, Australia

I am responsible for establishing and implementing strategic initiatives to develop and expand our NSW market operations. This has involved actively developing and leading a team of sales professionals with the goal of exceeding sales objectives and continually adding more value for our customers to encourage repeat business and loyalty. I was accountable for the following:NEW BUSINESS STRATEGY■ Prospecting regularly for potential new clients and continually seeking ways to… Show more I am responsible for establishing and implementing strategic initiatives to develop and expand our NSW market operations. This has involved actively developing and leading a team of sales professionals with the goal of exceeding sales objectives and continually adding more value for our customers to encourage repeat business and loyalty. I was accountable for the following:NEW BUSINESS STRATEGY■ Prospecting regularly for potential new clients and continually seeking ways to progress, maintain and build upon existing contacts and industry networks.■ Identifying potential clients, and the decision makers.■ Continually investigating and building solid working relationships with new clients.■ Planning effective approaches and tailored pitches based on each client’s business needs. ■ Working closely with the sales team to put together tailored proposals that match with the needs of the client and take into account any concerns and objections. CLIENT RETENTION■ Presenting and promoting new products and educating customers, helping to enhance existing relationships.BUSINESS DEVELOPMENT PLANNING AND IMPLEMENTATION■ Participating and attending industry conferences and functions, obtaining information on market and trends. ■ Identifying and honing in on business trends with a view to selling new products.■ Using my knowledge of the market, then developing our company's unique selling propositions.My key achievements during this time were:✓ Increased revenue by 30% from 2015-2016. ✓ Large contracts obtained with major construction companies.✓ NPS greater then 70 Show less

Sydney, Australia

Win United Pty LtdSales ConsultantJanuary 2013 – April 2015 (2 years 4 months)Before I moved into sales, I was positioned to work within the warehouse so that I had the opportunity to understand the logistics and purchasing side of the company and how the inventory is managed and shipped out to the customer. It also allowed me to become very familiar with the products so that I understood their applications and benefits, then be able to educate customers and match the products… Show more Win United Pty LtdSales ConsultantJanuary 2013 – April 2015 (2 years 4 months)Before I moved into sales, I was positioned to work within the warehouse so that I had the opportunity to understand the logistics and purchasing side of the company and how the inventory is managed and shipped out to the customer. It also allowed me to become very familiar with the products so that I understood their applications and benefits, then be able to educate customers and match the products to their needs.This experience was invaluable to my own personal and professional development. Win United Pty LtdSales ConsultantJanuary 2013 – April 2015 (2 years 4 months)Before I moved into sales, I was positioned to work within the warehouse so that I had the opportunity to understand the logistics and purchasing side of the company and how the inventory is managed and shipped out to the customer. It also allowed me to become very familiar with the products so that I understood their applications and benefits, then be able to educate customers and match the products to their needs.This experience was invaluable to my own personal and professional development. I was accountable for the following:CUSTOMER SERVICE■ Ensured all customer enquiries relating to our products were responded to quickly and effectively.TEAM WORK■ Developed and maintained positive working relationships with all staff and customers.WAREHOUSING■ Raised delivery notes against the relevant accounts. ■ Returned damaged stock to suppliers for repairs.■ Ensured all stock had serial numbers.■ Administered all paperwork and delivery notes as per defined procedures.SALES■ Provided support for customers at the pre-sales stage by handling enquiries in a professional, consultative manner concerning products, pricing and solutions.■ Engaged in knowledge sharing on product pricing and feasibility. Show less

Certificate Iv, Business

This course combined the necessary skills with current industry knowledge, and the broad range of subjects that provided me.

High School