Tom Wiley Email & Phone Number

Hayward, California

Develop and manage integrations between the university data warehouse, Salesforce instances, and campus applications using Dell Boomi and SSIS.Salesforce Marketing Cloud Administrator - automating over one million emails to increase student enrollment, retention, and graduation rates.Develop Tableau dashboards and other business intelligence visualizations to track key metrics for Institutional Research, Admissions, Information Technology Services, and other university departments.Provide technical support including tutorials, training, and documentation for faculty and staff to use campus applications and third party software.

Hayward, Ca

Managed a suite of web applications (homegrown CRM) for admissions and enrollment. Systems were used to manage student data (applicants, candidates, and alumni) and support accreditation efforts.Blackboard Administrator (Learning Management System) - helped faculty set up course structure, assessments, and surveys each term.Supervised accreditation staff and helped the College of Education achieve full accreditation by the California Commission on Teacher Credentialing.Built custom reports (using SQL) to retrieve data for faculty and staff requests and for university reporting requirements to state and federal agencies.

Hayward, Ca

Implemented standardized data collection processes for faculty to submit program improvement data and candidate performance assessment data.Managed college enrollment, assessment, and completion data to support accreditation. Corresponded with state and federal accrediting agencies to comply with accreditation standards.Provided IT support to faculty, staff, and students in the College of Education.

Family-owned business

Master Of Science - Ms, Business Analytics

Completed core curriculum in Computer Science and an MS degree in Business Analytics

Bachelor Of Arts - Ba, Rhetoric