- Ensure that client requests are met and act as an escalation point for high profile/urgent issues- Oversee certification testing process with media vendors (VAST, VPAID HTML5, 1x1 trackers, etc.), on-boarding new sites and consulting with DigOps team on various aspects of digital 3rd party ad serving- conduct pre-certification testing with podcast networks including iHeartRadio, Katz Media, Warner Media, Entercom, Acast, Stitcher/Midroll and Acast- Participate in ongoing discrepancy review and troubleshooting and General Invalid Traffic reviews as required by the MRC- Provide platform training as needed for both internal and external groups- Provide customer support to media vendors- Configure and set up new video encoding profiles for vendor partners to receive creative media content

- Prepare weekly financial rundowns for Josh to use for live show on 710 WOR (WOR-AM)- Edit and prepare weekly audio segments in Adobe Audition- Post audio clips to Anchor writing thumbnails and creating VideoGrams in Headliner Podcasting site

- Lead communication between Pearl Jam management team and Sirius XM Radio- Record, produce and edit artist interviews and make ready for broadcast- Assist with planning and executing live broadcasts and events- Create and develop new on-air programming based on target audience and upcoming Pearl Jam related events- Work with SiriusXM Pearl Jam Radio staff to help coordinate posting on social media

- Manage catalog development to ensure competitive market platform structure and efficiency- Provide and present complex and technical metadata information to both internal and external stakeholders including broadcasters, engineers, operations, sales and account management- Lead project management initiatives that build network, streamline station workflows, increase platform and delivery automation, improve customer experience and directly generate revenue- Provide technical support to customers and broadcast partners as well as supporting cross-functional teams- Work with outside vendors, integrating their systems and identifying creative solutions to improve performance and content delivery- Affectively manage Network team to get through key initiatives, meet deadlines and achieve goals.

- Led daily operations of Music Programming department including digital catalog development and metadata entry and assistance with multi-genre music platform functionality- Created, launched and programmed new channels and promotions under aggressive deadlines catering to SiriusXM subscribers.- Provided cross-functional team support to engineering, artist relations and digital marketing resulting in improved performance, content, programming and promotions- Managed Assistant Program Directors across multi-genre platforms to handle programming responsibilities, staff training, system support, and weekly live broadcasts- Successfully orchestrated key audio file importation initiative for new channel launches while tracking, organizing and ensuring high broadcast quality standards and accurate metadata- Led technical data transition team through key initiatives and data migration- Directed live broadcasts of major concert eventsProgramming Director for E-Street Radio, SiriusXM Radio | 2008-2011- Strategically organized and directed acquisition of music, talent, promotions, web content and production to engage the station’s target audience- Planned and supervised all on-air programming and production- Collaborated with sales staff to increase subscriptions and revenue through successful marketing campaigns