Tom Williams Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

My role consists of working closely with SME Business and HR leaders to develop and implement learning solutions that upskills their employees to achieve greater business outcomesMain Duties:- Building professional networks,- Identifying opportunities to connect with prospective customers,- Strategic discovery with client to build solutions and relationship development

Sydney, New South Wales, Australia

Dale Carnegie was founded in 1912, inspired by one man’s belief in the power of self-improvement. Since then, it’s evolved into a movement that’s crossed borders and generations, showing people how to tap into the best parts of themselves to create positive change. Our programs, show people all over the world how to communicate in a way that draws others in, so they can form closer, more rewarding relationships. We partner with organisations to produce measurable business results by improving the performance of employees with emphasis on leadership, team performance, human relations, and other essential management skills. Our offerings in training and consulting are available in 30 languages and reach over 85 countries, with over 400 of the Fortune global 500 companies as valued clients.Main duties:- Prospecting new business opportunities across NSW and ACT.- Book appointments for prospective customers.- Support account development and working with the performance consulting team.

Sofia, Sofia City, Bulgaria

Country Director of Outgoing Operations for AIESEC in BulgariaMain Responsibilities include but not limited to:- Developed customer journey strategy based on local and international timelines and market.- Created International relations with six countries in efforts to send Bulgarian youth abroad.- Coordinated sales communication plans to the students across 10+ Bulgarian campuses. - Introduced CRM structures and standard operating procedures- Improved the servicing and delivery for our customers- Formulated long-term organisation strategy towards National Partners for exchange growth. - Strong proficiency in managing virtual and international teams.

Macquarie University

- Supported a team of four Vice Presidents as well as an organisation of 25 people to perform to its highest operational capacity and implement strategies for the market. Functional Area's included Marketing, Partner Development, University Relations, International Relations, External Relations, Talent Management, Finance, Outgoing Exchange and Incoming Exchange. - Chief responsible for the growth and sustainability of the organisation.- Stabilized product performance after a 58% drop in performance in the previous year.- 12% Increase in EOI’s, Increase in pipeline for higher positions and financial reserves. - Chief responsible for organizing and facilitating conferences for the NSW region.

Macquarie University

Key Roles and Responsibilities- Measuring Performance through KPI Tracking- Measuring members development through Personal Development Plans- Hosting weekly Leadership Development Spaces- Rewarding and Recognising Performance on a weekly, monthly and semester basis- Monthly Talent Review reporting and data analytics to improve upon existing operations- Team Leader Development Spaces- Creating Engagement plans for our membership to feel apart of our organisation.

Sydney, Australia

- Analysed, reviewed and suggested changes to websites to be optimized for search engines. - Keyword research and copywriting meta descriptions, headings and search URL's. - CRO optimisation to improve organic search results through manual exploration and data analytics.

Castle Hill

- Supervised the Gold Class section of Event cinema’s waiting staff to deliver leading quality movie cinema experiences. - Handled alcohol and customer service within the bar as well as a waiter.

- Co-creating partnerships with the Director of Outgoing Exchange for AIESEC in New Zealand- Analysing data to choose focus countries to send New Zealand students on exchange.- Downscaling International Relations knowledge to AIESEC in New Zealand entity

Macquarie University

Key Responsibilities- Lead a team in the following tasks in International Relations- Using Analytics and WoM to analyse where to send Macquarie Uni Students on exchange - Contacting other AIESEC members in charge of facilitating short term exchange projects in overseas countries. - Assessing other AIESEC's for quality control and ensuring the safety of our exchange participants. - Develop Marketing content for our Sales team based upon the project's found- Relationship Building with overseas AIESEC's to maintain strong partnerships.

Sydney, Australia

Key Responsibilities- Customer Service, - Upselling orders- Prepared food - Waiting tables- Hosted the restaurant- Worked under pressure at the highest selling store in New South Wales

Sydney, Australia

Under 14's Representative Head Coach- Developing the Basketball skills and knowledge of the players in the team.- Ensuring the right attitudes are taught in sport from a young age and that the correct behaviors were exhibited.- Strategy formulation both prior and during games, including creation and implementation of set plays, using different lineups and substituting.- Motivating the team and individual players during both games and practices.Under 12's Assistant Coach- Focus on Individual Skill development of the players on the teamLearn to play- Instructing the basic skills for children to be able to develop their basic basketball abilities.- Running skills based games that encompasses both the theory of the skill and practicality of the learning.