I’m Tom Winkelmann, a passionate Product Manager with a special focus on communication solutions and CRM in agile software development. My mission is to discover, build, and deliver high-value products that users and customers love while driving digital transformation within companies.With extensive experience in Product Management, SCRUM, Agile Software Development, Requirement Engineering, Digital Transformation, Process Design and Management, Lean Management, Workshop Management, Contact Center Integration and Design, and Salesforce (Administration) SalesCloud, I bring a comprehensive skill set to every project.Together, we will:- Determine where and how to initiate your digital transformation- Identify and solve key pain points- Break down complex use cases into manageable steps- Conduct focused and productive workshops- Optimize your processes to eliminate waste and enhance efficiency- Connect all relevant stakeholders within your organizationI am committed to delivering workshops and meetups that are focused, well-prepared, and equipped with a variety of methodologies and product management tools. My aim is to foster interactive engagements, ensuring that all participants are aligned and working towards a common goal.Let’s connect to drive impactful digital transformation in your organization. Reach out to me at hello@tomwinkelmann.comP.S.In my free time I love to throw barbells, dumbbells or optionally myself around when I do CrossFit! Apart from that I take delight to enjoy quality family time, work on my financial education, read a good book, travel and wander around and network a lot. Also, I love to do just nothing, relax and breathe.
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Senior Product ManagerVolarex GmbhBerlin, De
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Digital Transformation & Product Management ConsultantSelf-Employed Jul 2024 - PresentBerlin, GermanyAs a Digital Transformation & Product Management Consultant, I specialize in guiding companies through their digital transformation journeys by leveraging my extensive expertise in Product Management, Agile Software Development, and CRM solutions. I work closely with clients to understand their unique challenges and opportunities, and collaboratively develop strategies to drive meaningful change.Key Responsibilities:- Lead digital transformation initiatives, from strategy development to execution- Conduct thorough analysis of current processes to identify inefficiencies and areas for improvement- Facilitate focused and outcome-driven workshops, ensuring alignment among all stakeholders- Break down complex use cases into actionable, manageable steps for seamless implementation- Provide expert guidance on Agile methodologies and SCRUM practices to enhance team productivity- Design and integrate contact center solutions and CRMs like Salesforce to improve customer engagement and service efficiency- Foster a culture of continuous improvement and lean management across all projectsBy combining strategic thinking with practical implementation skills, I help organizations achieve their digital transformation goals, driving innovation and enhancing overall business performance.Let’s connect to explore how we can transform your business together! Reach out to me at hello@tomwinkelmann.com and get more insights at https://tomwinkelmann.com/
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Digital Product Owner OmnichannelIu Group Apr 2022 - PresentBerlin, GermanyIn my current role @IU Group I support the vision that "Everybody can access education to grow" in discovering, building, and delivering high-value product features for our digital engagement center (Twilio) that offers real-time data layer and AI capabilities so you can individually tailor every sales and service interaction - connected and automized with #1 CRM Software: SalesforceThe IU Group is IU Group is the largest and fastest growing university group in Germany: 140k students in Germany, 40+ campuses, +15k corporate partners, +250 degree programmes, acquired London Institute of Banking & Finance (LIBF) and Canadian University of Fredericton (UFred). It is part of the investment portfolio of the VC Oakley Capital.https://www.oakleycapital.com/our-companies/iu-grouphttps://www.iu-group.com/My core areas:• Analyzing competition, market trends, and customer needs to translate them into product ideas and marketing strategies• Prioritizing and managing development in collaboration with tech teams and business peers• Developing product vision, strategy, and roadmap• Managing product and performance KPIs• Budget responsibility• Stakeholder and release management• Escalation and incident management -
Product Owner Contact Center SolutionsIu Group Aug 2020 - Mar 2022Berlin, GermanyProduct Owner and first point of contact for different contact center solutions including Salesforce integration:• Agile development and project management including SCRUM• Management of product backlog• Evaluation and prioritization of user requirements and translation into user stories• Responsible for achieving Sprint targets and communication of progress in Sprint reviews• Supporting fast bug solutions• Communication with stakeholders, management, Salesforce developers and software providers• Knowledge management including user trainings
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Process ManagerIu Group Oct 2019 - Jul 2020Berlin• Analyzing business processes and identifying improvement potentials• First point of contact for Sales teams for the channel phone• Point of contact for software providers and responsible for steering them• Evaluation and prioritization of sales team requirements and translation into actions for IT, NVM and Salesforce developer• Responsible for new software features and improving working sequences• Execution of user acceptance tests (UAT) and sprints via SCRUM board & Jira/Confluence• Supporting the analyze of system bugs and driving a quick solution through the key stakeholders
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Lean SpecialistContinental Jul 2017 - Sep 2019Hannover Area, Germany• Initiation and leading cross-functional projects/activities to support lean implementation• Moderation and coaching of workshops with various stakeholders with objective to optimize internal processes, solve problems and define strategies -
Central Customer Demand Manager EmeaContinental Jul 2016 - Sep 2019Hanover, Germany• Align and implement customer specific forecast processes along the entire supply chain for specific car dealer business & private brand customers with standard business unit forecast process • Coordinate and actively manage supply chain activities for car dealer customers and selected international customers • Analyse and manage customer oriented KPIs for forecast accuracy, stock and production evolution and service level • Consult market organizations in order to create a common process understanding between local requirements and central guidelines • Project management: Involvement in various car dealer business projects with customer involvement, implementation of business process management system for business unit, supply chain segmentation process creation
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Master'S Degree CandidateBenecke-Kaliko Ag, Division Contitech Of Continental Ag Sep 2014 - Jun 2016Hanover, Germany• Master thesis: Optimization and reorganization of freight charge management • Project: Implementation of time slot management • Project: Track and tracing between production and finished goods warehouse • Monitoring and booking of freight charge invoices• Tender management
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Cooperative Studies ProgramBenecke-Kaliko Ag, Division Contitech Of Continental Ag Sep 2011 - Aug 2014Hanover, Germany• Bachelor thesis in Supply Chain Management: Conception of time slot management• Appointed in: o Supply Chain Management o Key Account Management o Facility Management and Energy Management o Controlling
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Cooperative Studies Program - International AssignmentContinental Tires (Hefei) China Co., Ltd. Jul 2013 - Sep 2013Hefei, Anhui, China• Visualization of logistical processes• MS Visio training for employees• Optimization of internal warehouse process• Participation in supply chain workshop
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Associate Professor For Business Process ManagementHochschule Hannover Mar 2017 - Aug 2018Hannover Area, Germany• Associate professor for the department of business and informatics• Giving course in business process management for study program business informatics (B.Sc.)• Giving course in business process modelling for study program business planning (M.Sc.)
Tom Winkelmann Skills
Tom Winkelmann Education Details
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Frequently Asked Questions about Tom Winkelmann
What company does Tom Winkelmann work for?
Tom Winkelmann works for Volarex Gmbh
What is Tom Winkelmann's role at the current company?
Tom Winkelmann's current role is Senior Product Manager.
What schools did Tom Winkelmann attend?
Tom Winkelmann attended Fom University Of Applied Sciences For Economics And Management, Leibniz-Fachhochschule.
What are some of Tom Winkelmann's interests?
Tom Winkelmann has interest in Start Up Stories, Cooking, New Technologies, Far Eastern Travelling, Gym Fitness, Climbing, Fitness Food, City Trips.
What skills is Tom Winkelmann known for?
Tom Winkelmann has skills like Automotive, Supply Chain Management, Project Management, Reporting And Analysis, Process Optimization, Logistics, Process Modeling, Intercultural Skills, Intercultural Experiences, Tires Knowledge, Knowledge In Ms Office, Knowledge In Sap/r3.
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Thomas Winkelmann
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