Senior Director, Alumni Marketing And Communications
Boston, Ma, Us
Drive the strategy and delivery of the branding and marketing of a lifelong learning model to engage alumni in virtual, hybrid, and in-person learning experiences that more deeply connect them to the School and each other throughout the arc of their careers and lead to greater alumni philanthropy. Through digitally-first content marketing, my team increased website traffic pre-pandemic by 27% (FY18-FY20) and increased social media interactions by 220% (FY16-FY20). We also increased dollars raised by direct marketing by 29% (FY16-FY21). Spearheaded the creation and implementation of a content-driven engagement strategy and shift to emphasizing digital over primarily print communications that supported the School’s recent successful $1.3 billion capital campaign. Using digital (video, audio, and written) and print communications, we told stories of alumni, faculty, and student impact and leadership, and promoted those stories through a multi-channel, multimedia strategy. The result was a greater understanding of the School’s priorities and a significant increase in digital, social media, and in-person engagement with our alumni audience.• Steered alumni marketing and communications efforts through the transition from an in-person, live event model to completely virtual engagement model to an evolving hybrid model• Guided the branding of lifelong learning effort, rebranding of unrestricted fund, redesign of alumni magazine, and revision of direct marketing strategy• Drove a more digital communications strategy for the alumni, development, and digital communications teams through alumni website redesign and development• Rebuilt team, overseeing the hiring of 12 members of a staff of 22• Reduced historic silos between alumni and development communications teams, and increased collaboration across four groups that comprise alumni marketing and communications