Lead on build out of a new 4500 sq ft Colo Datacenter site in Richardson TXLead on relocation of 1200 sq ft Datacenter in downtown Dallas to the new 4500 sq ft Colo site in Richardson TXResponsible for managing the Datacenter Infrastructure & IT Operations for KPMG’s secondary DatacenterManage, train, and develop career skills for 3 employees providing a 24x7x365 highly available teamDesign and deployment of Raritan’s Command Center KVM solution supporting over three thousand devices using a combination of ILO, CIMC, IPMI, ILOM, Raritan KX and SX switches Provide guidance to Architectural teams on all new projects & hardware installations.Ensure Infrastructure & Operations teams follow key processes & implementation standards for all Server, Network & SAN installationsDeployment and administration of Sunbirds dcTrack and powerIQ DCIM software supporting four US based Datacenter locations. Monitoring, servers, network devices, rack temperatures and PDU power loads for all the Datacenters. This includes 850 server racks, 500 smart rack PDU’s and 3500 other devicesLead on design and buildout of two other Datacenter sites hosted within Equinix Colo locations in Ashburn, VA and San Jose, CA

Lead on build out of 1200 sq ft US based Disaster Recovery Datacenter in Dallas, TXResponsible for the buildout and administration of over 600 Windows physical and virtual machinesDeployment and Administration of Cisco UCS Server environmentProvide US and Global Datacenter infrastructure support, performing server racking, relocation, and cabling Installation of server racks, network switches and KVM hardware Troubleshooting of KVM infrastructure, copper, and fiber network cabling Interfacing with vendors to resolve hardware and software issues plus beta testing of new equipment to meet the changing needs of the business

Provide US and Global Datacenter infrastructure support, performing server racking, relocation, and cablingInstallation of server racks, network switches and KVM hardware Troubleshooting of KVM infrastructure, copper, and fiber network cabling Interfacing with vendors to resolve hardware and software issues plus beta testing of new equipment to meet the changing needs of the business Respond to daily requests for work using the Team Track system Maintained inventory of supplies needed to perform daily tasks

Phone support of over 30,000 KPMG employees worldwide Logged an average of sixty calls per day, with a continuous ranking in the top 5 of 100 Analysts and 97% in problem resolution Phone support using Action Request System 4.0 (Remedy) knowledge management tool Support included the following operating systems: MS Windows XP, ME, 98, and 95; and support for the following applications: Novell Client 32; MS Office 2003, 2000, and 97; IE; Adobe products; Remote Access dial-up; internet and intranet; VPN VS Client, and various other applications in addition to various hardware support