Customer Partner
Current• Responsible for leveraging C-Suite relationships to help meet customers’ business goals and IT requirements. • Utilizes Kyndryl’s comprehensive set of Technology Services around hybrid cloud solutions, business resiliency and security, digital workplace, network, data and AI services to drive IT transformations.• Creates referenceable clients through developing and maintaining deep relationships with customers by understanding their core needs, serving as a trusted advisor, and supporting continued partnership.• Drives commercial success through building client relationships, driving account growth and revenue, project success and client satisfaction.• Established strong rapport with C-level executives and IT decision-makers through consultative selling, resulting in long-term business partnerships.• Collaborated with cross-functional teams to tailor solutions to meet clients' specific needs, leading to increased customer retention and upselling opportunities.