Tom Z

Tom Z Email and Phone Number

Sales Associate @ Hermès
paris, île-de-france, france
Tom Z's Location
Melbourne, Victoria, Australia, Australia
About Tom Z

As a seasoned Luxury Sales Assistant with years of immersive experience, I've had the privilege of contributing my expertise to esteemed brands such as Yves Saint Laurent (YSL), Louis Vuitton (LV), and Hermès. My journey in the luxury sector has been defined by a relentless commitment to delivering unparalleled customer experiences.My in-depth product knowledge spans iconic creations from YSL, the timeless elegance of LV, to the exquisite craftsmanship of Hermès. During my tenure, I consistently surpassed sales targets, achieving a commendable increase in the business revenue. This success is a testament to my ability to not only understand the unique features of luxury items but also to convey their value in a compelling manner.Building lasting relationships with clients is at the heart of my approach. I take pride in my strong interpersonal skills, tailoring my interactions to understand and fulfill the unique preferences of each customer. This customer-centric focus has not only resulted in increased sales but has also contributed to a loyal clientele base.Having navigated the distinct worlds of YSL, LV, and Hermès, I bring a comprehensive understanding of the nuances that define each brand. This, coupled with my passion for creating extraordinary shopping experiences, positions me as a valuable asset in elevating the luxury retail environment.

Tom Z's Current Company Details
Hermès

Hermès

View
Sales Associate
paris, île-de-france, france
Employees:
8066
Tom Z Work Experience Details
  • Hermès
    Sales Associate
    Hermès Jan 2023 - Present
    Australia
    - be a part of the brand ambassador, transmit the good values and right informations.-manage client expectations -Close high-end sales-develop Long-term client-Get in death of the brand, culture and brand heritage.-Contribute positive energy to the team.-contribute to the overall target.
  • Louis Vuitton
    Client Advisor
    Louis Vuitton May 2022 - Dec 2023
    Australia
    • Achieved an average of 150% of individual KPls and so far the highest in the team• Ranking on top of the numbers of strategic categories sold so far• Recent month was achieved, 210% of individual target.• High rating of voice from clients• Provide excellent customer service and be the in the first Google review of the store• The first salesperson who sold high end watches• The first sales person who sold two find jewels in one transaction• The first sales person who sold trunk• The first salesperson who achieve individual target every month• The first sales person who sold most numbers of products from gifting category with height Average per transaction• Successfully convert walking clients into 10 K 30 K and 50 K clients (as in Euros)• successfully convert my clients from previous work to current work
  • Saint Laurent
    Sales Associate
    Saint Laurent Jan 2020 - May 2022
    Australia
    -Always the top salesperson by fullfilling individual KPIs-Virtual merchandising skills was developed-Stock management skills was developed-Highest rating of customer satisfaction rate-Daily operation skills including open and close the store on my own, generate journals and writing reports.-Client tailing skills was developed

Tom Z Education Details

Frequently Asked Questions about Tom Z

What company does Tom Z work for?

Tom Z works for Hermès

What is Tom Z's role at the current company?

Tom Z's current role is Sales Associate.

What schools did Tom Z attend?

Tom Z attended Victoria University.

Who are Tom Z's colleagues?

Tom Z's colleagues are Nijaree Wongpaiboon, Alexandre Bruyère, Thomas Grosbout, Linda Holloway, Magali Grandcolas, Emeric Guyot, Chantal Saghbini.

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