Tom Stuart Email & Phone Number

Haslemere, GB

Cape Town, Western Cape, ZA

Lula is South Africa's first dedicated bank for established SMEs, offering business accounts and fast access to finance. I lead the development and execution of a cross functional growth strategy to achieve our incredibly ambitious goals. Accountability for Acquisition, Retention, New Product GTM and Brand. Achievements include:> 𝗚𝗿𝗼𝘄𝘁𝗵: Development &.

Wynberg, Western Cape, ZA

HomeChoice is SA’s 7th largest retailer, selling across digital channels, physical stores & call centres. I led the creation and scaling of an ecommerce function to drive rapid online sales growth, with P&L responsibility and full ownership of the customer’s digital experience.Achievements include:> 𝗚𝗿𝗼𝘄𝘁𝗵: Profitably grew digital proportion of total sales.

San Jose, CA, US

Founding member of the team responsible for launching eBay into new geographies (incl; Russia, Brazil and Mexico) - which rapidly grew from a small cross-functional growth tribe to becoming a top 3 global priority within the business. I was accountable for the set-up of marketing resource & tech capabilities, developing country specific GTM plans and.

Middlesex, GB

Responsible for the development and execution of the Direct Marketing strategy to drive loyalty and revenue from frequent flyer base. Management of digital marketing agencies and a £4M budget. Led a team of 7.Achievements:> 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗚𝗿𝗼𝘄𝘁𝗵: Consistently exceeded revenue targets, with growth rates of +15% p.a.> 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Implemented first CRM.

Middlesex, GB

Lead the design and delivery of a high profile global marketing plan following the unsuccessful opening of BA’s new operational hub at Heathrow Airport (Terminal 5) in March 2008. Achievements:> 𝗕𝗿𝗮𝗻𝗱 𝗰𝗿𝗲𝗱𝗶𝗯𝗶𝗹𝗶𝘁𝘆: Restored key 'trust and consideration' metrics to pre-opening levels.

Middlesex, GB

Ensure regional marketing strategy is delivered across all 30 markets in region, including brand, promotional and loyalty marketing activity. Planning and delivery of activity across offline (Print, OOH & TV), digital, PR and direct marketing channels. Budget and agency management.Achievements:> 𝗠𝗮𝗿𝗸𝗲𝘁 𝘀𝗵𝗮𝗿𝗲 𝗴𝗿𝗼𝘄𝘁𝗵: Executed pan-European brand campaign to.

Middlesex, GB

Account Management of key business customers with a combined spend of over £10M p.a. Responsible for growing the value of accounts in the most cost effective manner. Line management of a Sales Support Executive.Achievements:> 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗴𝗿𝗼𝘄𝘁𝗵: Grew total account portfolio revenue by 20%, exceeding annual targets.> 𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗮𝗰𝗾𝘂𝗶𝘀𝗶𝘁𝗶𝗼𝗻: Won 3 government.

Middlesex, GB

Lead benchmarking project investigating how leading companies deliver ‘Great Customer Service’ in a cost cutting environment. Objective to identify and implement opportunities for improvement within BA.Achievements:> 𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗲 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Designed and delivered a highly motivating awards program for customer facing teams, including involvement from top.

Middlesex, GB

Led the roll out of BA’s first online booking tool for travel agents, from development stages through to GTM activity. Involved coordinating with Product Development, Sales and Marketing teams.Achievements:> 𝗦𝗮𝗹𝗲𝘀 𝗴𝗿𝗼𝘄𝘁𝗵: Generated £12m of sales revenue in first year, exceeding target of £10m.