Tamara Danylchenko Email & Phone Number

Kyiv, Kyiv City, Ukraine

- Managing the critical task of receiving, triaging, and solving user questions and issues;- Work in Agile & Waterfall methodologies; - Working closely with Devs and DevOps specialists to fix critical issues and maintain new features (service requests, bugs, change requests etc.);- Planning releases and coordinating release processes;- Experience supporting web applications with microservices architecture/working with monitoring systems (Grafana); - Working closely with delivery managers, project managers, and product owners to understand client business processes and workflows, as well as their technical experience and capabilities, to ensure appropriate support and training strategies are delivered;- Provide support for hands-on learning and system demonstrations of solutions through in-person or remote training sessions.

Kyiv City, Ukraine

- Ensure and execute the full scope of travel arrangements to internal and external clients (budget calculation, airline/train tickets purchasing, hotel booking, travel insurance, per diems, transfer organization, etc);- Organization of business trips (within Ukraine and abroad);- Visas' arrangement;- Support travelers to create expense reports and handle reimbursements;- Supporting relationships with vendors and travel agencies;- Meeting and greetings potential/current clients at the office;- Reception and processing of incoming/outgoing e-mails/chats;- Organization of deliveries;- Clients and employees request processing;- Support in team buildings execution & organization;- Support in organization of company communities events;- Lunches & coffee break arrangement;- Interaction with all departments and offices of the company

Kyiv, Kyiv City, Ukraine

- Establishing international cooperation with the US and Canada in the field of police cooperation.- Work with Transfer letters (Canada), Handover certificates (USA)- Translation official documents.-Conducting meetings with foreign representatives.-Writing official letters.-Participation in conferences, webinars (9-th Annual INTERPA Conference "Challenges of Police Academies For Near Future"11.12.2020-13.12.2020).-Writing posts for social media resources.-Taking photos of official events.

Kyiv City, Ukraine

-Working with the electronic document management system of the State Agency of Ukraine on Exclusion Zone Management (SAUEZM).-Translating news to the SAUEZM website.- Translation of official and non-official documents.-Conducting visits and meetings with foreign representatives.-Keeping minutes.-Writing official letters to governmental bodies.-Reporting on the receipt and use of international technical assistance.-Participation in monitoring the implementation of international projects.-Organization and preparation for exhibitions.Participation in the joint national stand "UKRAINE" at the World Travel Market 2019. During the World Travel Market 2019 in London, a wide-ranging information campaign of the Chornobyl Exclusion Zone was conducted, international contacts were established and further cooperation with several international partners was discussed.

Master Of Country Studies, International Relations And Affairs, 91,48

The specialist’s primary duties are: searching and processing special political, economic, cultural, spiritual and international-legal.

Bachelor Of Country Studies, International Relations And Affairs, 85

The specialist’s primary duties are: searching and processing special political, economic, cultural- spiritual and international-legal.