Leading Cognizant’s Business/Government Processing as a Service client engagement team. Delivering world-class front, middle and back office business and information technology services for multiple government, and commercial lines of business, such as Medicare (MAPD, PDP, EGWP, D-SNP, etc.), Medicaid, Exchange, and Commercial (group, individual, ASO, etc.). Combine industry leading technology (Facets, QNXT, analytics, GenAI, etc.) and industry expertise at-scale to address our client’s strategic initiatives and improve business outcomes, such as ALR reduction, NPS, Stars Ratings and MTMs.

Delivery Director for Business Process Outsourcing and Business Processing as a Service providing healthcare payer and provider subject matter expertise, operational excellence, innovation, and transformation across the healthcare value chain. Provide healthcare payer/provider domain and line of business expertise in delivering CMS and state compliance/regulatory management, front end and mailroom, claims administration, enrollment and eligibility, premium billing and payment reconciliation, business rules configuration, and application monitoring and management.