Support Long Term Care in Finance Information Management.

Data extraction and analysis. Work with UNUM reps and external brokers doing presentations to preferred brokers.

Developed database views and queries to aid in reporting, information retrieval, validation, and updating of databases.Worked with internal business partners to obtain information for analysis, reporting, and paying of commissions.Created sales reports for internal executives and external clients, which resulted in effective data driven strategies and initiativesBalanced multiple ad hoc reporting tasks, deadlines, and responsibilities, resulting in clear and coherent planning and use of metrics.Used analytical and problem solving skills to analyze, validate, report, and manage data in the sales Customer Relationship Management tool, a Lotus notes based database that handles large quantities of sales data from various users and corporate systems.

Application Developer - Project lead, Analyst, Developer, System Support, Disaster Recovery, Mentor, Programmer (Cobol, DB2, CICS)

Responsible for enhancing and maintaining commercial loan systems in an IBM 3270 environment.Analyzed production problems and user requests; formulated solutions; provided specifications; designed, wrote, and maintained programs; provided 24-hour production support, maintained open lines of communication with the user community.Managed the reporting systems using PCMF and RMDS.Acted as coordinator for personal computers on team; evaluated and helped troubleshoot problems