Thomas Amos Email & Phone Number

Boston, Ma, Us

Boston, Ma

• Manage undergraduate assignments for approx. 12,000 students in 195 residences• Liaison with international student groups to assist in the process of securing housing and resources available to them on campus. • Work collectively with Disability Services, Facilities and Residential Life to ensure safe, accessible living accommodations for students with disabilities. • Recruit, hire, train and evaluate two non-exempt staff as well as student staff.• Manage the daily operation within the Assignments Area including phone and walk in traffic while assessing common trends and frequently asked questions and concerns to better our processes in place to serve students and parents. • Generate, interpret and report statistical data essential to residence assignments and housing reservation.•Oversee the student ID office including creation and replacement of student IDs, contractor and temporary cards.

Key Accomplishmentso Successfully transitioned to producing virtual concerts and theatrical events during COVIDo Assumed responsibility of marketing/communications when the Communications Asst. position was vacatedo Expanded the scope the office utilized digital platforms to collect and organize data including Airtable and Acuity o Implemented business process documentationResponsibilitieso Oversight of music and theater events produced and presented in multiple venues across campuso Managed marketing/communications for events including graphic design, website maintenance and social media o Coordinated weekly Events Office staff meetings for both music and theater arts

Boston, Massachusetts

Key Accomplishmentso Secured hotels for creative team and Ms. Dunaway within the budget set for the productiono Negotiated and secured room blocks for the production in a small window of time prior to arrivals o Managed extremely strong personalitiesResponsibilitieso Negotiated and arranged hotel and travelo Tracked and reconciled all production expenseso Supervised and scheduled Ms. Dunaway’s assistant

Cambridge, Ma

Key Accomplishmentso Successfully coordinated auditions with little to no documented business processeso Created recruitment and hiring strategies to expand the department’s student ushers and photographers o Initiated the transition to a web based sign-up process for music ensemble auditionsResponsibilitieso Oversight of music and theater events produced and presented in multiple venues across campus o Manage 150 seat recital hall including external rentalso Coordinate departmental auditions each semester

Beverly, Ma

Key Accomplishmentso Established a quick growing internship program with a local high schoolo Managed the Production Department for a season when the Production Manager position was vacant o Implemented a self produced theater for youth audience programo Streamlined the actor and musician on-boarding processResponsibilitieso Prepared, offered and negotiated actor and creative team contractso Coordinated union and non-union audition processes both locally and in NYo Liaison to artist unions including AEA, USA 829, AF of M and SDCo Prepared actor, musician and creative team payroll/health/pension/dues payments o Secured royalties and paid weekly guaranties to royalty houses for each production o Supervised Company Management department and interns

Boston, Ma

Oversee the university's residential key inventoryManagement, purchasing and re-upholstry of residence hall furniture as well as over-site of the department's off site warehouseImplement asset tracking systemWork closely with facilities on capital projects within the residence hallsEnsure that the overall student experience within the residence halls is a safe and comfortable one

• Communicate with students and parents to explain University policies, address concerns and resolve issues related to residence assignments.• Collaborate and coordinate efforts on residence assignment related issues with other areas of Housing and other University departments.• Liaison with international student groups to assist in the process of securing housing and resources available to them on campus. • Work collectively with Disability Services, Facilities and Residential Life to ensure safe, accessible living accommodations for students with disabilities. • Recruit, hire, train and evaluate two non-exempt staff as well as student staff.• Manage the daily operation within the Assignments Area including phone and walk in traffic while assessing common trends and frequently asked questions and concerns to better our processes in place to serve students and parents. • Generate, interpret and report statistical data essential to residence assignments and housing reservation.

Beverly, Ma

Key Accomplishmentso Supported the company producing in Boston during their disaster recoveryo Created a digital inventory of past orchestrations and librettoso Established strong relationships with a broad range of hotels and transportation companies to support thegrowing needs of the theatreResponsibilitieso Advanced actors and creative teams housing, transportation and hospitality for all main stage musicals, children’sshows and celebrity concertso Coordinated hospitality for opening night parties, staff retreats and other company events o Maintain accident report paperwork for actors and full time production staff

Medford, Ma

• Advised special interest houses, faculty advisors and house managers while restructuring the program’s recruitment and application process to better serve the student populations and to increase interest in individual houses. Coordinated the assignment process in housing for first year students, students returning to the University from leaves of absence and study abroad programs.• Managed the daily operation of the front office including customer service, addressing student concerns and assessing department processes to improve the quality provided to students and parents.• Hired, trained, supervised and evaluated student staff and the full time Staff Assistant.

• Managed a 300 bed residence area.• Participated in the residential judicial process as a hearing officer for violations of the Residential Student Code of Conduct.• Coordinated residential programming and out of classroom learning opportunities for both traditional residence halls and apartment style residences.• Created and implemented student staff training and development programs• Assisted in the housing assignment process as needed.

Certificate, Fundraising Management

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Master'S Degree, Arts Administration

I've utilized the MS in Arts Administration program at BU as both an arts program as well as a general Non-profit Management program. My.

Bachelor Of Arts, Mass Comm, Art And Theatre