Lukas Tomanek Email & Phone Number

Brno, South Moravian Region, Cz

Brno, South-Moravian Region, Czechia

Repairing and maintaining network infrastructure consisting of CISCO, Juniper, and Huawei GPON technologiesSolving hardware and fiber optics related issuesFixing configuration problems on switches and routersManaging and designing solutions in datacentersWorking from office, but also in field

Brno, Czechia

Work on development of global eCommerce solution for B2B (ERP integration, microservices, headless, Agile - Scrum)Testing and solving problems with B2B portal, ERP integration (SAP and MS Dynamics 365)Submitting bugs and resolution suggestions to developers (Jira, Azure DevOps)Communication with internal users and local portal admins via ITSM, designing solution and realisation of their requestsMonitoring and patching systems (Kentico CMS, MS SQL Server, MS Dynamics 365 ERP, SAP, AWS Active MQ)

Brno, Jihomoravský, Česko

· Working for small business owners and other freelancers· Creating websites and e-commerce stores on CMS platforms, applying modern standards and technologies with a Search Engine Optimization (SEO), and other marketing principles to attract potential customers· Propagating local businesses using Google My Business, Facebook, and Firmy.cz and other tools including offline possibilities· Designing business identity· Focus was on using Search Engine Optimization (SEO), optimization of an e-commerce store, and marketing on social networks to increase profit

Ostrava, Czech Republic

· Diagnosing and resolving incidents and requests for customers’ services, while communicating with customer in written and verbal form and ensuring this is of a high professional standard· Cooperating with and escalating to local teams and external vendors in order to exceed given Service Level Agreement· Gained hands-on experience with CISCO and Juniper devices, transmission devices, global IP routing and technologies like MPLS, BGP, Sonet, SDH· Obtained CCNA Routing and Switching certification in 2017