Tom Anthony Email & Phone Number
@gfm.co.uk
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Who is Tom Anthony? Overview
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Tom Anthony is listed as Founder at Build My Rig, based in Darlington, England, United Kingdom. AeroLeads shows a work email signal at gfm.co.uk and a matched LinkedIn profile for Tom Anthony.
Tom Anthony previously worked as Customer Experience Airport Manager at Tui and Service Delivery Rep at Tui. Tom Anthony holds A Levels, English Language, Media Studies from Sixth Form Colchester.
Email format at Build My Rig
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AeroLeads found 1 current-domain work email signal for Tom Anthony. Compare company email patterns before reaching out.
About Tom Anthony
🌟 Dynamic Leader & Customer Experience Advocate 🌟With over 9 years of experience in team management and operational excellence, I’m passionate about creating exceptional customer experiences. I believe in the power of strong teams and data-driven insights to drive performance. My previous roles have allowed me to cultivate high-performing teams and achieve impressive customer retention rates, fostering a culture of excellence along the way.Key strengths include:- Strategic Planning- Team Building & Development- Continuous ImprovementI thrive on challenges and love finding new ways to enhance processes and elevate customer experiences. Let’s connect and see how we can work together to create lasting success!
Listed skills include Customer Service, Management, Leadership, Sales, and 24 others.
Tom Anthony's current company
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Tom Anthony work experience
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Customer Experience Airport Manager
As Customer Experience Airport Team Manager, I orchestrate seamless airport experiences for TUI customers across five international airports. My mission is to enhance customer satisfaction, leading initiatives that boosted check-in satisfaction by 7% and implementing a dedicated airport representative team to elevate service during peak seasons.
Service Delivery Rep
In my role as Service Delivery Rep, I bring the Crystal Ski brand to life, ensuring every guest enjoys a memorable holiday experience. My commitment to exceptional service earned me a Gold pin for excellence, highlighting my dedication to customer satisfaction in the heart of the Alps.
Hotel Rep
As a Hotel Rep, I create unforgettable experiences for guests in Halkidiki, driving engagement and satisfaction. I exceeded sales targets by 29%, showcasing my ability to blend outstanding service with revenue growth in a vibrant holiday destination.
Global Sales Manager
As Sales Manager, I spearhead the research and sales strategies for the International Property Awards and Media. My focus is on identifying and celebrating excellence in the real estate sector while empowering organizations to leverage their achievements through our media partnerships.
Contact Centre Operations Manager
As Operations Manager, I lead a high-performing contact center team of over 100 employees. My strategic initiatives have driven customer retention rates to an industry-leading 56%, while revenue-enhancing projects generated over £750k annually.
Team Leader
As Team Leader, I built and developed a high-performing live chat and email customer service team from the ground up, along with a specialized Missing Payments team. Transitioning into the customer retention team, I implemented strategies that boosted our retention rates to an impressive 62%. Through coaching and motivation, I fostered a culture of excellence that led to record-breaking performance and enhanced customer satisfaction.
Senior Agent
As a Senior Agent, I support my team in delivering top-tier customer service and maintaining exceptional retention rates. My leadership fosters an environment of excellence, ensuring we meet every customer's needs.
Member Support Agent
In my role as a Member Support Agent, I excelled in retaining customers, achieving the highest retention rates within six months. My proactive approach and leadership during non-supervised hours paved the way for rapid career advancement.
Event Coordinator
Successfully organized and managed up to four club events each month, attracting as many as 450 attendees per event. Led a small promotion team, overseeing recruitment and commission-based compensation. Implemented effective online and offline marketing strategies, including dynamic social media campaigns, to maximize event visibility and engagement.
Public Relations Manager
Responsible for promoting one of the largest nightclubs in Ibiza, managing ticket sales and daily cash handling of up to £1,000. Led a team of five, overseeing shift patterns and recruitment to ensure smooth operations and maximize event success.
Tom Anthony education
A Levels, English Language, Media Studies
Gcse
Frequently asked questions about Tom Anthony
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What company does Tom Anthony work for?
Tom Anthony works for Build My Rig.
What is Tom Anthony's role at Build My Rig?
Tom Anthony is listed as Founder at Build My Rig.
What is Tom Anthony's email address?
AeroLeads has found 1 work email signal at @gfm.co.uk for Tom Anthony at Build My Rig.
Where is Tom Anthony based?
Tom Anthony is based in Darlington, England, United Kingdom while working with Build My Rig.
What companies has Tom Anthony worked for?
Tom Anthony has worked for Build My Rig, Tui, International Property Awards, Gfm, and Self Employed.
How can I contact Tom Anthony?
You can use AeroLeads to view verified contact signals for Tom Anthony at Build My Rig, including work email, phone, and LinkedIn data when available.
What schools did Tom Anthony attend?
Tom Anthony holds A Levels, English Language, Media Studies from Sixth Form Colchester.
What skills is Tom Anthony known for?
Tom Anthony is listed with skills including Customer Service, Management, Leadership, Sales, Performance Management, Team Management, Social Media, and Marketing.
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