Tomáš Brzák

Tomáš Brzák Email and Phone Number

Product Owner for Innovative Technologies at Notino @ Notino
brno, jihomoravsky kraj, czechia
Tomáš Brzák's Location
Prague Metropolitan Area, Czech Republic
About Tomáš Brzák

Tomáš Brzák is a Product Owner for Innovative Technologies at Notino at Notino. They is proficient in němčina and angličtina. Colleagues describe them as "Měl jsem možnost spolupracovat s Tomášem, který výrazně optimalizoval onboarding nových klientů v naší společnosti. Díky jeho zkušenostem a aktivnímu přístupu jsme zefektivnili procesy v oblasti komunikace a služeb v rámci wealth managementu, což nám umožnilo lépe reagovat na aktuální potřeby našich klientů. Vedl také projekt zaměřený na investování pro sportovce a vybudoval základy pro nové klientské centrum. Oceňuji jeho profesionalitu a drive, který posunul zákaznickou zkušenost na vyšší úroveň." and "Měl jsem příležitost spolupracovat s Tomášem na několika projektech zaměřených na e-commerce a webové platformy, kde působil jako projektový manažer. Tomáš skvěle vedl naše týmy, přehledně nastavoval priority a zajišťoval, aby každý krok projektu směřoval k dosažení cílů. Jeho schopnost efektivně komunikovat, organizovat a řešit problémy v průběhu projektu byla klíčová pro náš úspěch. Pod jeho vedením se nám podařilo dosáhnout výrazného zlepšení výkonu webových stránek našich klientů a celkové online strategie. Spolupráce s ním byla profesionální a zároveň přátelská. Doporučuji Tomáše každému, kdo hledá zkušeného projektového manažera pro své online aktivity."

Tomáš Brzák's Current Company Details
Notino

Notino

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Product Owner for Innovative Technologies at Notino
brno, jihomoravsky kraj, czechia
Website:
pracujpronas.cz
Employees:
516
Tomáš Brzák Work Experience Details
  • Notino
    Product Owner
    Notino Jun 2023 - Present
    Brno, Jihomoravský, Česko
    As a Product Owner at Notino, I focus on developing and implementing innovative technologies that enhance the customer experience. I manage and prioritize a product portfolio that includes tools such as AirParfum, Fragrance Finder, skin and hair diagnostics, and the branch app. My role involves overseeing the integration of these technologies into both online and offline customer touchpoints to ensure a seamless user experience, while also developing long-term strategies, generating innovative ideas, and leading agile project management efforts to drive successful outcomes.
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  • Cyrrus Fx
    Konzultant Digitálního Marketingu
    Cyrrus Fx May 2023 - Nov 2024
    Brno, Jihomoravský, Česko
    In this role, I provide digital marketing consultancy to help businesses optimize their online presence and enhance customer engagement. My responsibilities include developing and executing tailored marketing strategies, analyzing campaign performance, and offering insights for continuous improvement. I also collaborate with cross-functional teams to ensure the alignment of marketing activities with broader business objectives.
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  • Cyrrus, A.S.
    Cx Specialist
    Cyrrus, A.S. Sep 2022 - May 2023
    Brno, Jihomoravský, Česko
    In this role, I was responsible for improving the overall customer experience and satisfaction. I led the redesign of the entire onboarding process within the company, ensuring a smoother and more efficient experience for new clients. Additionally, I played a key role in planning and establishing a new Customer Care department, designed to meet the growing needs of the business and provide top-tier customer support.My contributions significantly improved customer satisfaction, as I developed strategies and implemented initiatives that directly increased service quality. By working closely with cross-functional teams, I was able to integrate customer feedback into actionable improvements, optimizing the customer journey and enhancing retention.
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  • Timbati
    Produktový Projektový Manažer
    Timbati Feb 2020 - Dec 2021
    Jihlava, Vysočina, Česko
    In this role, I managed projects related to e-commerce and influencer merchandise. My responsibilities included overseeing orders for both retail and wholesale clients, as well as collaborating with influencers to develop custom merchandise. I also led projects focused on website optimization, ensuring enhanced user experience and higher conversion rates. By working closely with retailers and influencers, I played a crucial part in expanding the company's online presence and meeting the unique demands of large-scale and custom-made merchandise production.
  • Česká Spořitelna
    Costumer Journey Expert
    Česká Spořitelna Sep 2020 - Sep 2021
    Hlavní Město Praha, Hlavní Město Praha, Česko
    In this role, I specialized in optimizing customer journeys within the insurance domain, focusing on both life and non-life insurance products. I collaborated with various teams to map and improve customer touchpoints, ensuring a more seamless and user-friendly experience. By identifying pain points and opportunities, I contributed to the enhancement of customer satisfaction and process efficiency.
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  • Vk Brno Z.S.
    Kouč Vzdělávání
    Vk Brno Z.S. Sep 2018 - Sep 2020
    Brno, Jihomoravský, Česko
    In this role, I acted as an educator and mentor, collaborating with schools to organize engaging events and activities for children. I worked closely with educational institutions to design and implement programs that fostered personal growth and teamwork among students. My role involved not only teaching but also guiding students through various educational and sports activities, ensuring they had a meaningful and enriching experience.
  • Air Bank A.S.
    Podpora Klientských Procesů
    Air Bank A.S. Jun 2019 - Jun 2020
    Okres Brno-Město, Česká Republika
    In this role, I worked in the security department, focusing on analytical tasks related to data verification and control. My responsibilities included ensuring the accuracy and integrity of documentation, performing detailed analyses to detect potential scams, and supporting overall security processes within the company.
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  • Atis S.R.O
    Asistent Manažera
    Atis S.R.O Feb 2017 - Apr 2019
    In this role, I assisted in organizing outdoor cinema events across various regions in Bohemia. My responsibilities included coordinating logistics, managing event setups, and collaborating with local partners to ensure smooth execution. I supported the planning and execution of these events, contributing to their success by managing various aspects of event operations.
  • Cinestar
    Správce Propagace
    Cinestar Oct 2015 - Dec 2017
    In this role, I was responsible for managing promotional materials for CineStar cinemas. My main tasks involved coordinating the production and distribution of printed materials such as posters, flyers, and in-cinema displays that advertised upcoming films and events. I worked closely with external partners to ensure that all printed materials were delivered on time and aligned with marketing strategies, enhancing the overall cinema experience for visitors.
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  • The Severn Bore Inn
    Manažer Událostí
    The Severn Bore Inn May 2016 - Nov 2016
    Gloucester, Anglie, Spojené Království
    In this seasonal role, I organized events related to agritourism, coordinating a variety of corporate activities and experiences. My responsibilities included planning and executing events that highlighted the local agricultural landscape, while ensuring smooth logistics and successful event outcomes. I collaborated with local vendors and partners to deliver unique and engaging experiences for attendees, contributing to the overall promotion of the region's agritourism offerings.
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Tomáš Brzák Education Details

Frequently Asked Questions about Tomáš Brzák

What company does Tomáš Brzák work for?

Tomáš Brzák works for Notino

What is Tomáš Brzák's role at the current company?

Tomáš Brzák's current role is Product Owner for Innovative Technologies at Notino.

What schools did Tomáš Brzák attend?

Tomáš Brzák attended Mendelova Univerzita V Brně, Erasmus Universiteit Rotterdam, Saïd Business School, University Of Oxford, Masarykova Univerzita Brno, Vysoká Škola Polytechnická Jihlava.

Who are Tomáš Brzák's colleagues?

Tomáš Brzák's colleagues are Alejandro Guevara, Jana Nevosadová, Martin Ondroušek, Marina-Theodora Stanescu, Barbora Fejfarkova, Sabina Jandrtová, Alexandra Pavlovičová.

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