Tomáš Brzák Email & Phone Number

Brno, Jihomoravský, Česko

As a Product Owner at Notino, I focus on developing and implementing innovative technologies that enhance the customer experience. I manage and prioritize a product portfolio that includes tools such as AirParfum, Fragrance Finder, skin and hair diagnostics, and the branch app. My role involves overseeing the integration of these technologies into both online and offline customer touchpoints to ensure a seamless user experience, while also developing long-term strategies, generating innovative ideas, and leading agile project management efforts to drive successful outcomes.

Brno, Jihomoravský, Česko

In this role, I provide digital marketing consultancy to help businesses optimize their online presence and enhance customer engagement. My responsibilities include developing and executing tailored marketing strategies, analyzing campaign performance, and offering insights for continuous improvement. I also collaborate with cross-functional teams to ensure the alignment of marketing activities with broader business objectives.

Brno, Jihomoravský, Česko

In this role, I was responsible for improving the overall customer experience and satisfaction. I led the redesign of the entire onboarding process within the company, ensuring a smoother and more efficient experience for new clients. Additionally, I played a key role in planning and establishing a new Customer Care department, designed to meet the growing needs of the business and provide top-tier customer support.My contributions significantly improved customer satisfaction, as I developed strategies and implemented initiatives that directly increased service quality. By working closely with cross-functional teams, I was able to integrate customer feedback into actionable improvements, optimizing the customer journey and enhancing retention.

Jihlava, Vysočina, Česko

In this role, I managed projects related to e-commerce and influencer merchandise. My responsibilities included overseeing orders for both retail and wholesale clients, as well as collaborating with influencers to develop custom merchandise. I also led projects focused on website optimization, ensuring enhanced user experience and higher conversion rates. By working closely with retailers and influencers, I played a crucial part in expanding the company's online presence and meeting the unique demands of large-scale and custom-made merchandise production.

Hlavní Město Praha, Hlavní Město Praha, Česko

In this role, I specialized in optimizing customer journeys within the insurance domain, focusing on both life and non-life insurance products. I collaborated with various teams to map and improve customer touchpoints, ensuring a more seamless and user-friendly experience. By identifying pain points and opportunities, I contributed to the enhancement of customer satisfaction and process efficiency.

Brno, Jihomoravský, Česko

In this role, I acted as an educator and mentor, collaborating with schools to organize engaging events and activities for children. I worked closely with educational institutions to design and implement programs that fostered personal growth and teamwork among students. My role involved not only teaching but also guiding students through various educational and sports activities, ensuring they had a meaningful and enriching experience.

Okres Brno-Město, Česká Republika

In this role, I worked in the security department, focusing on analytical tasks related to data verification and control. My responsibilities included ensuring the accuracy and integrity of documentation, performing detailed analyses to detect potential scams, and supporting overall security processes within the company.

In this role, I assisted in organizing outdoor cinema events across various regions in Bohemia. My responsibilities included coordinating logistics, managing event setups, and collaborating with local partners to ensure smooth execution. I supported the planning and execution of these events, contributing to their success by managing various aspects of event operations.

In this role, I was responsible for managing promotional materials for CineStar cinemas. My main tasks involved coordinating the production and distribution of printed materials such as posters, flyers, and in-cinema displays that advertised upcoming films and events. I worked closely with external partners to ensure that all printed materials were delivered on time and aligned with marketing strategies, enhancing the overall cinema experience for visitors.

Gloucester, Anglie, Spojené Království

In this seasonal role, I organized events related to agritourism, coordinating a variety of corporate activities and experiences. My responsibilities included planning and executing events that highlighted the local agricultural landscape, while ensuring smooth logistics and successful event outcomes. I collaborated with local vendors and partners to deliver unique and engaging experiences for attendees, contributing to the overall promotion of the region's agritourism offerings.

Inženýr (Ing.), European Studies/Civilization, 1

Business/Managerial Economics

International business course

Business/Commerce, General

Summer school

Bakalář (Bc.), Speciální Edukace Bezpeč. Složek, 1

Bakalář (Bc.), Economics