Aug 2022 - Present
AeroLeads people directory · profile
Tomas Cotter Email & Phone Number
Technical Support Team Lead Reckon
at
Reckon
1 work email found
@booking.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Support Team Lead Reckon
Location
Sydney, New South Wales, Australia
Company size
Who is Tomas Cotter? Overview
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Quick answer
Tomas Cotter is listed as Technical Support Team Lead Reckon at Reckon, a company with 387 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a work email signal at booking.com and a matched LinkedIn profile for Tomas Cotter.
Tomas Cotter previously worked as Team Leader Technical Support at Reckon and Wind Technician/QA at Cosmic Group. Tomas Cotter holds Bachelor'S Degree, Foods Science And Enterprise, 2H from University College Cork.
Company email context
Email format at Reckon
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{first_initial}{last}@booking.com
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AeroLeads found 1 current-domain work email signal for Tomas Cotter. Compare company email patterns before reaching out.
Profile bio
About Tomas Cotter
I am passionate about passing on what I have learnt from my experiences within my role to other people to help them achieve the results and career progression that I have. I love coaching people and offering my knowledge but also looking for knowledge from others. My real passion is customer service and having the customer satisfied with the outcome of their query. Achieving good customer satisfaction is key to being successful and having a team that buy into that is important.
Listed skills include Team Management, Customer Focused Service, Technical Support, Job Coaching, and 29 others.
Current workplace
Tomas Cotter's current company
Company context helps verify the profile and gives searchers a useful next step.
Reckon
9 roles
Tomas Cotter work experience
A career timeline built from the work history available for this profile.
Wind Technician/Qa
Working in renewable energy as a wind technician and quality assurance representative for the wind farming sector in Victoria, Australia.
Apr 2020 - Apr 2022
Outbound Hotels/New Partnerships Commercial Team Lead
I manage a team of between 10-20 people in a commercial environment. We perform quality and security checks on properties registering to use the website. During the last 2 years I have worked on adapting my mindset from a customer service position to a coaching commercial outbound executives.I am trained to deliver Commercial Conversations framework for.
Sep 2017 - Dec 2019
Customer Service/Accommodation Service Team Lead
My first role at booking was as a Customr Service Guest team lead. As i have worked in customer service for over 15 years now, 8 in a global organisation (Apple and Booking) it was a great opportunity to build further on my coaching skills, data analysis, adaptability of communication styles and managerial courage to name a few. Teaching executives to look.
Apr 2016 - Sep 2017
Applecare Team Manager
Managing a team of advisors to ensure that performance is driven. Root cause analysis and coaching to behaviours to support my team and our customers. Deliver updates on business direction and decisions. Involvement in projects and procedural changes to help implement them and research any improvements that can be made.
Sep 2013 - Apr 2016
Senior Applecare Specialist
A coach and evaluator for senior technical representatives. It was my responsibility to ensure that I identified and acted upon possible knowledge gaps. Highlight areas of potential within the business and always try and improve processes and procedures. Also to coach advisors on technical expertise and soft skills. Deliver Keynote presentations to.
Apr 2012 - Aug 2013
Ios Tech Support Senior Advisor
An escalation path for other technical support representatives. Called upon to position different options to the customer and try and see that a satisfactory outcome was met by any justifiable and reasonable means.
May 2011 - Mar 2012
Ios Technical Support
To provide technical expertise and advice about Apple products in an efficient and satisfactory manner for the customer.
Nov 2010 - May 2011
Outbound Sales
Making outbound sales calls to promote additional products to existing customers. Also customer retention to promote products to customers wishing to downgrade or move elsewhere.
Jun 2008 - Sep 2009
Team & coworkers
Colleagues at Reckon
Other employees you can reach at reckon.com. View company contacts for 387 employees →
CA
Chloe Alston
Colleague at ReckonGreater Sydney Area, Australia
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JG
John Gajewski
Colleague at ReckonGreater Sydney Area, Australia
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KC
Khen Chu
Colleague at ReckonGreater Sydney Area, Australia
View →
AA
Andrew Appleby
Colleague at ReckonAustralia, Australia
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JY
Jc Yong
Colleague at ReckonSelangor, Malaysia, Malaysia
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MC
Manish Chaudhary
Colleague at ReckonBengaluru, Karnataka, India, India
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GP
Geoffrey Pappas
Colleague at ReckonNorth Sydney, New South Wales, Australia, Australia
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RJ
Raza Jamil
Colleague at ReckonGreater Sydney Area, Australia
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SS
Salman Sulemani
Colleague at ReckonMumbai, Maharashtra, India, India
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TL
Tenzin Lama
Colleague at ReckonAustralia, Australia
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Chloe Alston
Colleague at ReckonGreater Sydney Area, Australia
View →
JG
John Gajewski
Colleague at ReckonGreater Sydney Area, Australia
View →
KC
Khen Chu
Colleague at ReckonGreater Sydney Area, Australia
View →
AA
Andrew Appleby
Colleague at ReckonAustralia, Australia
View →
JY
Jc Yong
Colleague at ReckonSelangor, Malaysia, Malaysia
View →
MC
Manish Chaudhary
Colleague at ReckonBengaluru, Karnataka, India, India
View →
GP
Geoffrey Pappas
Colleague at ReckonNorth Sydney, New South Wales, Australia, Australia
View →
RJ
Raza Jamil
Colleague at ReckonGreater Sydney Area, Australia
View →
SS
Salman Sulemani
Colleague at ReckonMumbai, Maharashtra, India, India
View →
TL
Tenzin Lama
Colleague at ReckonAustralia, Australia
View →
2 education records
Tomas Cotter education
Bachelor'S Degree, Foods Science And Enterprise, 2H
High School
Rochestown College Cork
FAQ
Frequently asked questions about Tomas Cotter
Quick answers generated from the profile data available on this page.
What company does Tomas Cotter work for?
Tomas Cotter works for Reckon.
What is Tomas Cotter's role at Reckon?
Tomas Cotter is listed as Technical Support Team Lead Reckon at Reckon.
What is Tomas Cotter's email address?
AeroLeads has found 1 work email signal at @booking.com for Tomas Cotter at Reckon.
Where is Tomas Cotter based?
Tomas Cotter is based in Sydney, New South Wales, Australia while working with Reckon.
What companies has Tomas Cotter worked for?
Tomas Cotter has worked for Reckon, Cosmic Group, Booking.Com, Apple, and Abtran.
Who are Tomas Cotter's colleagues at Reckon?
Tomas Cotter's colleagues at Reckon include Chloe Alston, John Gajewski, Khen Chu, Andrew Appleby, and Jc Yong.
How can I contact Tomas Cotter?
You can use AeroLeads to view verified contact signals for Tomas Cotter at Reckon, including work email, phone, and LinkedIn data when available.
What schools did Tomas Cotter attend?
Tomas Cotter holds Bachelor'S Degree, Foods Science And Enterprise, 2H from University College Cork.
What skills is Tomas Cotter known for?
Tomas Cotter is listed with skills including Team Management, Customer Focused Service, Technical Support, Job Coaching, Procedure Development, Keynote, Interviewing Skills, and Organisational Leadership.
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