Tomás Forde Qfa Email & Phone Number

South Coogee, Nsw, Au

Galway

In my role as a Mortgage Specialist at Bank of Ireland, I work closely with clients to guide them through the mortgage process. Whether it be for their first home, a move, to purchase an investment property/ holiday home, switch their mortgage or release equity in a property. I strive to deliver an exceptional customer experience. Each application is assessed to ensure compliance with all regulatory requirements, and managed by myself from start to approval while adhering to strict compliance standards.My focus is also on building and maintaining strong relationships, identifying new business opportunities, and continuously developing my expertise.

Galway, County Galway, Ireland

As a Customer Advisor at Bank of Ireland, I play a pivotal role in providing personalized financial guidance and solutions to our valued clients. In this customer-facing position, I have the privilege of meeting with clients to understand their unique financial situations and goals.My responsibilities encompass conducting in-depth discussions with clients to assess their financial needs comprehensively. We take a holistic approach, considering both short-term requirements and long-term aspirations. Whether it's addressing day-to-day banking needs, exploring options for protection, discussing lending opportunities, or devising strategies for savings and investments, I strive to inform our clients of the different options available in order to make an informed decision.By leveraging my expertise and the resources available at Bank of Ireland, I aim to empower clients to make informed decisions that align with their financial objectives. I take pride in building lasting relationships based on trust, integrity, and a genuine commitment to client success.

Galway, County Galway, Ireland

As a Welcome Advisor at Bank of Ireland, I served as the first point of contact for customers, providing them with a warm and inviting introduction to our banking services. In this role, I had the privilege of welcoming clients and assisting them with their initial inquiries and needs.My primary responsibility involved ensuring that every customer received exceptional service and personalized attention from the moment they walked through the door or engaged with us digitally. I took pride in creating a welcoming atmosphere and establishing rapport with clients to build trust and confidence in our banking offerings.Additionally, I provided guidance and support to customers in navigating our range of products and services, including account opening, digital banking setup, and basic financial inquiries. Whether it was addressing questions about account features, explaining banking procedures, or assisting with online transactions, I strived to make every interaction positive and productive.

Galway, County Galway, Ireland

Education record

Erasmus, International Business

Education record