Tomas Gibbons Email & Phone Number

United Kingdom

nSure.ai is the payment fraud prevention provider of choice for Gaming, Prepaid and Gift Cards,and Crypto. We offer a managed service based on adaptive AI that deploys, for each customer, a dedicated model trained on their data. Focusing on behavior patterns - the most accurate and uniquely effective way to mitigate modern scalable fraud - our solution takes a fundamentally different approach to detecting fraud and preventing it from happening. Our customers benefit from the highest-efficacy decisions delivered in under 300 ms, with up to 98% approval rates and a chargeback guarantee, generating zero-risk net incremental profit.

Cardiff, Wales, United Kingdom

Responsible for strategy, management & all aspects of solution consultancy and project management from presales, through to implementation and go live. Combining my technical and management skillset allows me to lead a team that delivers technical wins for our sales team while ensuring our customers receive an excellent integration experience. Alongside this, I’m a key member of our senior leadership team. Head of Client Delivery - key responsibilities:- Development of solution consultancy & project management strategy.- Lead technical customer facing demos, presentations and workshops alongside sales to secure technical and commercial wins.- Project management of key implementations, issue resolution & management of existing client relationships. - Collaboration with executive, sales, product, support and engineering teams.- Management of technical consultants, project managers and onboarding execs.- Product and technical expertise

Lead Technical Solution Consultant reporting directly to our CTO.Technical Solution Consultant – key responsibilities / achievements:- Creations & delivery of tailored pre-sales demonstrations & technical sessions.- Product & subject matter expertise for the entire Credas SAAS solution.- Requirement gathering & scoping of customer needs. - Ownership of all technical solutions, designs & implementation plans.- Creation of technical documentation, support & sales materials.- Project management of 15+ concurrent technical integrations.

London, England, United Kingdom

Building Jumio's presence in EMEA + APAC while reporting into the US. As the sole Solution Engineer for AML & TM in this region it was crucial that I could combine my technical knowledge of Jumio’s products with my desire to help our clients achieve their goals. Clients would range from Singapore startups to Tier 1 European banks so it was essential that I tailor my approach to each engagement to build trust with prospects and convert these to sales. Acting on behalf of our geographically remote Sales, Product, Data science and Engineering teams meant that ownership, accountability & organisation would be key to my success in this role. Key responsibilities:- Identification & scoping of customer requirements- Solution architecting & design- Create & lead technical customer facing presentations, POC’s, RFP’s & RFI’s- Increase conversion rates & grow deal size- Environment configuration & technical training - Regulatory (FATF, SAR’s etc.) & industry knowledge across EMEA, APAC, NA & LATAM- Cross team collaboration with Engineering, AE’s, AM’s & Leadership

London, England, United Kingdom

Within this role I engaged with merchants ranging from £3M-£300M in turnover, often directly their C-suite. The importance of building rapport and demonstrating the value of a solution to these decision makers cannot be understated. Throughout the process I worked closely with our RM’s to develop the relationship and maximise the sales opportunity.I engaged with these merchants to identify their technical requirements; business drivers & qualify the opportunity. Once qualified I constructed and delivered a detailed proposal using presentations, technical diagrams and tender documents. Any solutions had to be accurately documented internally to ensure PRA audit compliance; this is particularly important as I will often be managing 10 or more opportunities at a time. Key Responsibilities:- Customer success & senior stakeholder management- Requirements gathering, solution qualification and proposal delivery - In depth technical knowledge of multiple gateways, fraud tools & value add services- Detailed workflow creation, solution architecting & documenting- Cross team collaboration with product, engineering and sales

Newport, Wales, United Kingdom

With the responsibility of acting as a bridge between Sales, Product and Engineering this role requires me to combine my technical knowledge with my desire to help our clients achieve their goals. Working closely with our sales team enables me to tailor W2’s product offering to meet the individual needs of each customer while working to build a long-lasting relationship with them. Once defined, I produce detailed workflows and provide in depth demonstrations to a variety of stakeholders to ensure that everyone within the client’s business understands the solution presented. In addition to this I perform all technical API set up on the W2 side to ensure that the solution designed is implemented successfully.Key Responsibilities:- Ownership of all technical aspects of client onboarding through to technical close- Identification and analysis of customer requirements to determine how W2 can best meet a customer’s needs - Detailed workflow creation and solution architecting- Providing customer demonstrations and offer in-depth knowledge of how products and services work on a technical level - Stakeholder engagement and relationship management- Business support for any new or existing business opportunities - Product feedback and assistance on challenging customer support issues- Agile process creation and continuous improvement

Newport, United Kingdom

Please see description for ‘Technical Sales Engineer’

Newport, United Kingdom

Working as a Test Engineer, my main objective was to ensure that what we have created is going to great for our customers & meets the requirements set out by our product team.This role required me to be familiar with the full software development lifecycle and allowed me to understand the processes involved in turning product ideas into reality. Key responsibilities:- API & Mobile SDK testing- Story refinement, development and planning- Development and management of automated test suites (C#)- Stakeholder management and cross function collaboration- Product demonstration

Cardiff, United Kingdom

Working across Zurich's digital transformation projects. Key Responsibilities:- Analysis of product specification- User acceptance testing- Defect triage and incident management - Broker site visits and relationship management- Database creating and MI analysis- Migration project management

Cardiff, United Kingdom

Working across multiple product lines such as:- Commercial Combined- Commercial Car / Vehicle- Professional Indemnity- Directors and Officers- Commercial property (SMB)Outside of my UW I was selected to be a part of Zurich digital disruptors programme. This exposed me to some industry leading training on digital transformation, blockchain & career development.

Cardiff, United Kingdom

Working across multiple product lines such as:- Commercial Combined- Commercial Car / Vehicle- Professional Indemnity- Directors and Officers- Commercial property (SMB)Outside of my UW I was selected to be a part of Zurich digital disruptors programme. This exposed me to some industry leading training on digital transformation, blockchain & career development.

Wales

UEFA accredited football coach