Tomas Goodgame Email & Phone Number

Witney, Oxfordshire

In my role as a Latin America Turbo Elite Specialist I utilise my expansive knowledge of flights, hotels, excursions and transfers to create bespoke itineraries that perfectly match my clients’ specifications, successfully sell these itineraries, and then implement these itineraries through destination management companies. I am required to possess expert knowledge of the countries that I specialise in, namely Costa Rica, Colombia, Belize, Guatemala and Honduras, and undertake regular research trips to these countries. I recorded the highest number of sales in the Latin America Department in Quarter 3 2017 (47), Quarter 1 2018 (45), Quarter 4 2018 (39), Quarter 4 2021 (38), Quarter 1 2022 (49), Quarter 3 2022 (38), Quarter 3 2023 (31) and Quarter 2 2024 (37). I also recorded the highest number of sales across all departments across all offices (Witney / London / Boston / Homeworking) in August 2017 (25) and November 2021 (22). Across a 12 month sales period (1st July 2023 - 30th June 2024), I finished top of the Latin America Department for number of annual sales (129). I consistently demonstrate exemplary levels of service; 80%+ of my clients rate my service level as ‘Excellent’ as opposed to 'Good', 'Average', 'Below Average' or 'Poor'.

Punta Gorda, Toledo District, Belize

Initially, I promoted Cotton Tree Lodge at a series of travel conventions in London, Paris, Frankfurt and Amsterdam, alongside the Belize Tourist Board. After creating contacts in the European market, my role involved developing and managing relationships with a variety of tour operators and travel agents; a number of these subsequently integrated the lodge into their tour packages as an accommodation provider. I established Cotton Tree Lodge across a variety of social media platforms and review sites in order to expand the online visibility and market reach of the business. During my time in Belize, I redesigned the lodge’s tour portfolio, creating fresh written and photographic content to be displayed physically as a reference book and virtually on the website. I also developed four new adventure and cultural tours, working closely alongside local businesses to ensure that these encapsulated the lodge’s ethos of responsible and sustainable tourism. In another capacity, I assisted in the management of logistical operations at the lodge, efficiently co-ordinating a variety of departments including tours, transport, housekeeping, kitchen, maintenance and security.

Exeter, Devon

In this role I arranged and advertised employability events across the College of Life and Environmental Sciences. This involved liaising with both alumni and external business contacts, coordinating event logistics, and managing student employability committees. I was also responsible for the college's work placement administration, and realigned its paperwork system into online software to improve usability.

Penryn, Cornwall

As a Senior Student Ambassador I gave informative student life talks to large audiences during university open days and also individually led campus and accommodation tours. Through running stands at higher education fairs and sixth form evenings I promoted the university and its academic credentials, a job that required a proactive approach and accurate knowledge about the vast range of undergraduate courses available to study. I worked extensively in schools across Cornwall and Devon delivering engaging workshops about independent study skills. Also, I assumed a mentoring role in a collaborative social mobility initiative called Realising Opportunities, assisting disadvantaged college students in their applications to research intensive universities.

Bachelor Of Science (Bsc), Biosciences, 2:1

A Level, Biology (A) / History (A) / Media Studies (A*)

Gcse, 3 A*'S / 6 A'S / 2 B'S