Sw Tester / Support, Helpdesk / Test Manager
Test Manager – leading team of testers, estimating workload and pricing, reporting, customer acceptance, administration, job interviewsSupport Manager – responsible for support, tickets, team responses, customer communication (on-premise and cloud solutions)Testing of banking core IS (commercial and non-commercial agendas)Testing IS for reinsurance (insurance companies) + mobile devices (addon)Testing RiskGuide IS for managing cybersecurity risks (ISO 27001, NIS2), financial risks and project risksTesting IS for Internal Audit (audit, findings, measures)Testing in the area of WMS logistics systems (including medical supplies)Creating and managing SQL queries, sharing them within the teamCreating and managing test scenarios (Jira – Zephyr, TestLink)Creating automated tests (Selenium, UI Vision, Playwright, Cypress)Education in the area of testing – from junior positions and aboveOther tools used: Jira, JSM - Jira Service Management, YouTrack, Confluence, MS Azure, Visual Studio, SourceTree, MS SQL Management Studio, SVN
