Tomas Heller

Tomas Heller Email and Phone Number

Service Division Director @ Technologie hlavního města Prahy
praha, czechia
Tomas Heller's Location
Czechia, Czech Republic
Tomas Heller's Contact Details

Tomas Heller work email

Tomas Heller personal email

n/a
About Tomas Heller

Tomas Heller is a Service Division Director at Technologie hlavního města Prahy. He possess expertise in program management, telecommunications, gsm, team leadership, 3g and 17 more skills. Colleagues describe him as "Tomas is a very motivated and skillful professionals. He has rick knowledge in SWM, customer care, business management and rich experience in applying knowledges for adding customer value and company profit. I have learned a lot from him. He has strong business sense and is vey result driven. He is a good team player, very cooperative and supportive to others. It's a pleasure to work with Tomas." and "Tomas was really great help to our sales teams, and significantly contributed with his skills, flexibility and creativity. The Heller's Constant became really an atribute that helped us win a lot of crucial deals ;)."

Tomas Heller's Current Company Details
Technologie hlavního města Prahy

Technologie Hlavního Města Prahy

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Service Division Director
praha, czechia
Website:
thmp.cz
Employees:
32
Tomas Heller Work Experience Details
  • Technologie Hlavního Města Prahy
    Ředitel Úseku Servisu Veřejného Osvětlení
    Technologie Hlavního Města Prahy Sep 2022 - Present
    Hlavní Město Praha, Hlavní Město Praha, Česko
  • Altron, A.S.
    Service Division Director
    Altron, A.S. Jul 2021 - Jul 2022
    Hlavní Město Praha, Česko
  • Ekotechnika S.R.O.
    Business Development Manager
    Ekotechnika S.R.O. Nov 2019 - Jun 2021
    Karlík U Prahy, Central Bohemia, Czech Republic
    Responsibility for expanding in Environmental Diagnostic Equipment area on CZ/SK markets.Contract Management, negotiations with international vendors, end customers - academies of science, universities. Our aim is to deliver high quality products and related services.
  • Ekotechnika S.R.O.
    Technical Sales
    Ekotechnika S.R.O. Nov 2019 - Feb 2020
    Karlik U Prahy
    Environmental Diagnostic Equipment (Soil, Water, Meteorology, Geotechnical and Structural Instrumentation, Sediments, Plants)20 Years of Experience on the CZE and SK marketsOwn Development - In cooperation with our external developers we are developing our own instruments and measuring systemsPrecise in details - provide consultations, complex project design and delivery
  • Nokia
    Commercial Deal Manager
    Nokia Jan 2016 - Oct 2019
    Praha / Wroclaw
    Commercial Deal Manager for Customer Services (Delivery, Operations - Care/ Managed Services and IntegrationUsing data analytics to advise Nokia board and Customer Account teams how to best commercially structure Nokia offers - Services parts towards operators, Value based approach
  • Nokia
    Nokia Care Sales Business Manager For Telefonica (Europe And Lat)
    Nokia Jan 2014 - Dec 2015
    Praha
    Close cooperation with Nokia Telefonica business teams in Europe and LAT, running services business reviews with account managers, services delivery mngrs, Financial planning reviewsEnsure Care Contract Deliveries fulfillment , KPIs , contract renewals leadServices promotions towards operators (presentations, negotiations)
  • Nokia
    Global Services Solutions Manager South East Europe
    Nokia Jan 2013 - Dec 2013
    Praha
    Responsible to design setup and operations - Services Solutions for Network Deployment and Operations / Care for South East Region. Managing virtual team of 20+ people, responsible for transformation to align with new setupServices Benchmarking creation,
  • Nokia
    Care Program Manager Lead Central & South Europe
    Nokia Jan 2009 - Dec 2012
    Praha
    Managing virtual team of Care Program Managers / Services Delivery Managers Central EuropeTeam size 25 people in 6 countries , managing care business 140MEUR/yearMember of Emergency and Crisis Management regional teamRunning competence development sessions for services delivery
  • Nokia
    Head Of Care At Nokia Siemens Networks Czech Republic
    Nokia Jan 2008 - Dec 2008
    Praha
    Managing team of 70+ engineersResponsible for Services Operations Transformation and Restructuring Program in CZEEnsure KPIs services delivery for Nokia Telco customers in CZE
  • Nokia
    Nokia Country Services Manager
    Nokia Jan 2007 - Dec 2007
    Praha
    Managing team of 45 engineers, ensuring proper resources allocations for services delivery for Telecom/O2, VF, DT)Services KPI definitions and follow up, customer satisfactionCooperation with regional team and Europe market
  • Nokia
    Technical Support Manager For Central East Region
    Nokia Jan 2002 - Dec 2006
    Praha
    Managing virtual group of technical support managers in CE countries, responsibility for KPI delivery, network outages reduction program, customer satisfaction
  • Nokia
    Engineering Services Marketing Manager Nokia Turkey And Middle East
    Nokia Jul 2000 - Dec 2001
    Istanbul, Turkey
    Responsible to create / build up Services Marketing in Nokia Turkey; Team manager in Sales Support Responsible for Employee hiring, onboarding Creating Services offers for operators in Turkey and Middle East (network services delivery and operations)
  • Nokia
    Engineering Services Delivery And Operations Manager
    Nokia Apr 1998 - Jun 2000
    Praha
    Responsibility of complete services bids towards operators , Offer preparations, RFQ responses, Bid Management.
  • Nokia
    Nokia Trainee Dusseldorf
    Nokia Aug 1997 - Mar 1998
    Düsseldorf Area, Germany
    Nokia Germany - trainee for Operators Services (services delivery and operations); Create knowledge and full competence with clear target to establish Customer Services setup - Service Marketing in Nokia Czech Republic; successfully passed Nokia Assessment Centre in Germany
  • Abb
    Design&Sales Engineer
    Abb 1995 - 1997
    ABB - Power Substations design and sales engineer (22-400kV) - complete design and sales (incl. RFQ creation/ responses, profitability calc., solution delivery, customer negotiations)

Tomas Heller Skills

Program Management Telecommunications Gsm Team Leadership 3g Product Management Mobile Devices Business Planning Wireless Lte Mobile Communications Sales Management Umts Nsn Managed Services Core Network Ip Project Management Services Delivery And Operations Solution Delivery Customer Satisfaction Crisis Management

Tomas Heller Education Details

Frequently Asked Questions about Tomas Heller

What company does Tomas Heller work for?

Tomas Heller works for Technologie Hlavního Města Prahy

What is Tomas Heller's role at the current company?

Tomas Heller's current role is Service Division Director.

What is Tomas Heller's email address?

Tomas Heller's email address is to****@****nsn.com

What schools did Tomas Heller attend?

Tomas Heller attended České Vysoké Učení Technické V Praze.

What skills is Tomas Heller known for?

Tomas Heller has skills like Program Management, Telecommunications, Gsm, Team Leadership, 3g, Product Management, Mobile Devices, Business Planning, Wireless, Lte, Mobile Communications, Sales Management.

Who are Tomas Heller's colleagues?

Tomas Heller's colleagues are Jiří Obšusta, Martina Paško, Jan Bičák, Duy Anh Tran, Karel Kadlec, Jan Blažek, Tomáš Hruška.

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