Tomas Heller Email & Phone Number

Hlavní Město Praha, Hlavní Město Praha, Česko

Hlavní Město Praha, Česko

Karlík U Prahy, Central Bohemia, Czech Republic

Responsibility for expanding in Environmental Diagnostic Equipment area on CZ/SK markets.Contract Management, negotiations with international vendors, end customers - academies of science, universities. Our aim is to deliver high quality products and related services.

Karlik U Prahy

Environmental Diagnostic Equipment (Soil, Water, Meteorology, Geotechnical and Structural Instrumentation, Sediments, Plants)20 Years of Experience on the CZE and SK marketsOwn Development - In cooperation with our external developers we are developing our own instruments and measuring systemsPrecise in details - provide consultations, complex project design and delivery

Praha / Wroclaw

Commercial Deal Manager for Customer Services (Delivery, Operations - Care/ Managed Services and IntegrationUsing data analytics to advise Nokia board and Customer Account teams how to best commercially structure Nokia offers - Services parts towards operators, Value based approach

Praha

Close cooperation with Nokia Telefonica business teams in Europe and LAT, running services business reviews with account managers, services delivery mngrs, Financial planning reviewsEnsure Care Contract Deliveries fulfillment , KPIs , contract renewals leadServices promotions towards operators (presentations, negotiations)

Praha

Responsible to design setup and operations - Services Solutions for Network Deployment and Operations / Care for South East Region. Managing virtual team of 20+ people, responsible for transformation to align with new setupServices Benchmarking creation,

Praha

Managing virtual team of Care Program Managers / Services Delivery Managers Central EuropeTeam size 25 people in 6 countries , managing care business 140MEUR/yearMember of Emergency and Crisis Management regional teamRunning competence development sessions for services delivery

Praha

Managing team of 70+ engineersResponsible for Services Operations Transformation and Restructuring Program in CZEEnsure KPIs services delivery for Nokia Telco customers in CZE

Praha

Managing team of 45 engineers, ensuring proper resources allocations for services delivery for Telecom/O2, VF, DT)Services KPI definitions and follow up, customer satisfactionCooperation with regional team and Europe market

Praha

Managing virtual group of technical support managers in CE countries, responsibility for KPI delivery, network outages reduction program, customer satisfaction

Istanbul, Turkey

Responsible to create / build up Services Marketing in Nokia Turkey; Team manager in Sales Support Responsible for Employee hiring, onboarding Creating Services offers for operators in Turkey and Middle East (network services delivery and operations)

Praha

Responsibility of complete services bids towards operators , Offer preparations, RFQ responses, Bid Management.

Düsseldorf Area, Germany

Nokia Germany - trainee for Operators Services (services delivery and operations); Create knowledge and full competence with clear target to establish Customer Services setup - Service Marketing in Nokia Czech Republic; successfully passed Nokia Assessment Centre in Germany

ABB - Power Substations design and sales engineer (22-400kV) - complete design and sales (incl. RFQ creation/ responses, profitability calc., solution delivery, customer negotiations)