Managed promotion of new and current products within 3 McDonald's franchise stores. Planned promotional events where employees and customers could participate and enjoy the products and services McDonald's offered. Managed relationship with customers to maximizes satisfaction and resonance with new brand image of the company.

Assisted department head with managing the training of new and current employees, improving customer service as well as satisfaction, and operating shifts and meetings to better business results.

I studied 9 semester credit hours worth of business couses at Shanghai University for six weeks. Coursework consisted of company visits to places such as Lenevo, Hyster, and BDP to learn about topics based on HR, supply chain, and how Chinese culture affects the way companies need to conduct business "Doing business in China". There were also numerous guest speakers consisting of university professors as well as experts in the Chinese workforce. Exploring the cities, communicating… Show more I studied 9 semester credit hours worth of business couses at Shanghai University for six weeks. Coursework consisted of company visits to places such as Lenevo, Hyster, and BDP to learn about topics based on HR, supply chain, and how Chinese culture affects the way companies need to conduct business "Doing business in China". There were also numerous guest speakers consisting of university professors as well as experts in the Chinese workforce. Exploring the cities, communicating with the locals, and witnessing first hand how Chinese culture affects the way US companies conduct business with and operate Chinese subsidiaries and companies broadened my knowledge and mindset in international business, and I hope to someday use this for a company I work for. Show less