Tomas Volek Email & Phone Number

Paris, FR

Paris, Île-de-France, France

• Addressing the negative evolution of the NPS score by implementing an internal ticketing tool (JSM) and its integration with other SaaS platforms already in use by various teams
• Setting an agile framework for feature delivery & new team enrollment to the internal ticketing system (from grooming to retrospective)
• Leading the JSM implementation project across the organization (PM/Scrum Master)
• Preparing and maintaining the Product implementation road-map
• Acting as the Product manager/owner for the tool
• Analyzing and prioritizing requested features

Prague, The Capital, Czech Republic

• Building the company from scratch
• Defining the company & Product road-map
• Prioritization & delivery of key functionalities
• Creating business partnerships with different parties
• Setting up the import schema (from permits, through logistics to storage and distribution)
• Webdesign, content definition & overseeing realization

Prague, Czechia

• Gathering client's customization requirements, transforming them into technical specification for the engineering team and leading the implementation - from discovery to delivery
• Participation in all stages of the Agile software development cycle (from grooming to retrospective)
• Leading "demo" sessions for the clients when a new feature has been delivered
• Maintaining documentation & mapping processes
• Owner of the Client request part of the roadmap, prioritizing requested features and keeping everyone in the loop (stakeholder management)
• Close cooperation with developers, the implementation team and the Product Architect

Prague, Czech Republic

• Acting as an independent external senior consultant allocated with Edwards Lifesciences (client)
• Leading an extensive discovery aiming to help understand (and map/document) the current processes and data structures relevant to the client's customer hierarchy across the entire region
• Data analysis aiming to confirm the information provided by the business (still in the discovery phase)
• Leading the unification of the Sales hierarchies (standardization)
• Setting up monitoring metrics (data quality, adoption, resolution time…)
• Leading the development of a new tool focused on collecting all Customer hierarchy changes (spec definition, sprint planning, testing…)

Hlavní Město Praha, Česká Republika

• Business and Integration analysis
• Defining business logic and delivering specification for API connectors to SaaS enterprise platforms and software (Salesforce, Tableau, SharePoint, SAP Concur, Adobe Sign…)
• REST and SOAP API testing and defining adequate endpoints
• Creating template micro apps (no-code embedded app builder) & sample data (MySQL) for standard use cases of the integrations mentioned above
• Creation and maintenance of the Connectors documentation/final specs (mapping actual capabilities, known issues, possible improvements, etc...)
• Close collaboration with Developers and Sales Engineers

Hlavní Město Praha, Česká Republika

• Creation and maintenance of Medtronic Sales Hierarchies for the EMEA region (MS SQL database) in order to match country specific business needs
• Analysis of the business requirements/needs of the different company branches in the entire EMEA region
• Preparing all the prerequisites for a successful implementation of Salesforce in each branch of the EMEA region.
• Creation and maintenance of various dashboards used as a point of control of the data validity or as source of information for the Sales Teams
• Creating and loading hierarchy updates based on business needs
• End to end redesign of the Sales hierarchies upon business need

Hlavní Město Praha, Česká Republika

• Database administration & migration (not technical)
• Double-checking sensitive data directly with vendors
• Communication with vendors in French English and Spanish (related to migration)
• Solving ad-hoc issues
• Customer support in form of training for in country clients
• Migration of Vendor Master SAP Database from Chad and Cameroon

Education record

Noé is a selective and intensive one-month program training for Product Managers, helping them enhance their skillset.

Humanities/Humanistic Studies

Humanities/Humanistic Studies

Bc, Humanities/Humanistic Studies

Baccalauréat