• Responsible for providing an accurate and professional personal assistant and administrator service including filing, answering the telephone and dealing with customers queries• Diary and meeting management, stationery requirements and the designing of marketing items including leaflets, posters, offer vouchers and business cards• Contacting suppliers by email to respond to or advise about damaged items or discrepancies, as well as creating policy and procedure manuals• Updating of Sage with prices and products, payments, dealing with suppliers queries and processing orders, • Responsible for opening customer accounts, booking collections and deliveries, driver tracking using AVL, keeping track of solvent usage and extensive liaison with drivers, office and factory staff• Supervised production & drivers staff

• Responsible for checking Dangerous Goods to IATA / AVI checks• Maintain general security of building in accordance with Company security procedures• Separate and distribute cargo documents according to airline requirements• Liaise with warehouse staff and drivers as appropriate• Off loading/loading cargo from/onto vehicles• Identify damaged/short delivered cargo – and take all necessary action as per Company and customers requirement• Load cargo into customers’ ULD’s for export in accordance with company & customers’ safety regulations• Unload cargo from customers’ ULD’s place cargo in storage locations, record location on manifest or goods receipt note as applicable• Maintain general security of warehouse in accordance with Company Security procedures and undertake security screening to meet CAA regulations• Correctly complete all appropriate documents to control the movement of ULD’s in accordance with ULD control procedures