Tomáš Bálek
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Tomáš Bálek Email & Phone Number

Location: Ostrava Metropolitan Area, Czech Republic 6 work roles 1 school
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Role
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Location
Ostrava Metropolitan Area, Czech Republic
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Who is Tomáš Bálek? Overview

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Quick answer

Tomáš Bálek is listed as . at ICZ a.s., a with 352 employees, based in Ostrava Metropolitan Area, Czech Republic. AeroLeads shows a matched LinkedIn profile for Tomáš Bálek.

Tomáš Bálek previously worked as IT správce at Icz A.S. and L2 NOC Engineer at Hcltech. Tomáš Bálek holds General Studies from Gymnázium Olgy Havlové, Ostrava - Poruba.

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ICZ a.s.

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Profile bio

About Tomáš Bálek

CCNA R&S, CCNA WirelessFamiliar with networking solutions and technologies - Data Centre LAN, ACI, SDA/DNA, Nexus, Catalyst, Wireless/Prime, GigamonInterested in expanding knowledge in other network technologies/environments.Fluent in English - verbal and written used on a daily basis in customer communications.

Current workplace

Tomáš Bálek's current company

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ICZ a.s.
Icz A.S.
.
nusle, praha 4, czechia
Website
Employees
352
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6 roles

Tomáš Bálek work experience

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It Správce

Current

Opava, Moravskoslezský, Česko

Jun 2024 - Present

L2 Noc Engineer

Ostrava, Moravskoslezský, Česko

Providing L2 customer network support for Data Centre LAN, Client site LAN and WIFI.Main focus on Cisco Data Centre / ACI / Nexus. Branch offices with SDA, DNA / WIFIIncident managementIdentifying network issues on proactive and reactive basis, proposing and implementing technical solutions, fixes and long-term stability enhancements of customer network.Point of contact for major incidents, planned break-fix activities and reactive post-change issues.Change managementPreparation, review and execution of customer's technical requests, break-fixes and long-term projects.Cooperation with implementation teams on a network transformation, global upgrade projects, new deployments in legacy and ACI/SDA environment. Documenting changes and known scenarios.Taking part on quarterly maintenances and disaster recovery testing.Customer communicationWorking closely with customer on their demands, upcoming projects. Discussing possibilities and scenarios. Reviewing escalations, pending items and following up.Mentoring/CoachingPoint of contact for other team members, newcomers - providing coaching, knowledge, process enhancement.

Nov 2023 - May 2024

L2 Noc Engineer - Client Service Assurance

Ostrava, Moravskoslezský, Česko

Incident management - Providing L2 customer network support for Data Centre LAN, Client site LAN and WIFI. Troubleshooting and repair.Change management - Preparation and execution of customer's technical requests, break-fixes and long-term projects.

Apr 2020 - Oct 2023

Senior Network Operations Center Engineer

- Troubleshooting customer networks, LAN, WAN, Wireless LAN. Isolating issues and applying fixes.- Working with Implementation, Customer service teams.- Shift responsible person - assisting team members, reporting to management

Sep 2018 - Apr 2020

Senior Network Operations Center Engineer

- Troubleshooting customer networks, LAN, WAN, Wireless LAN. Isolating issues and applying fixes.- Working with Implementation, Customer service teams.- Shift responsible person - assisting team members, reporting to management

Jan 2016 - Aug 2018

Network Operations Center Engineer

- Troubleshooting customer networks, LAN, WAN, Wireless LAN. Isolating issues and applying fixes.- Working with Implementation, Customer service teams.

Jul 2015 - Dec 2015
Team & coworkers

Colleagues at ICZ a.s.

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1 education record

Tomáš Bálek education

  • Gymnázium Olgy Havlové, Ostrava - Poruba
    Gymnázium Olgy Havlové, Ostrava - Poruba
    General Studies
FAQ

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What company does Tomáš Bálek work for?

Tomáš Bálek works for ICZ a.s..

What is Tomáš Bálek's role at ICZ a.s.?

Tomáš Bálek is listed as . at ICZ a.s..

Where is Tomáš Bálek based?

Tomáš Bálek is based in Ostrava Metropolitan Area, Czech Republic while working with ICZ a.s..

What companies has Tomáš Bálek worked for?

Tomáš Bálek has worked for Icz A.S., Hcltech, Verizon Business, and Okin Bps.

Who are Tomáš Bálek's colleagues at ICZ a.s.?

Tomáš Bálek's colleagues at ICZ a.s. include Lucie Dušková, Lucie Faltýnková, Lenka Prouzová, Miroslav Seidenglanz, and Jiří Šulc.

How can I contact Tomáš Bálek?

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What schools did Tomáš Bálek attend?

Tomáš Bálek holds General Studies from Gymnázium Olgy Havlové, Ostrava - Poruba.

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