Tomas Conde Email & Phone Number

Hopkinton, Ri, Us

Warwick, Ri

Warwick, Ri

• Control the inventory in 5 different 3PL locations, both receiving and shipping.• Assist in marketing and sales projects• Port to door coverage of our container shipments from Iceland, South Africa and China.• Negotiated Fedex rates to a 25% increase in discounts for sample shipments.

Greater New York City Area

• Oversee logistical and operational hurdles of a rapidly expanding brand. Expanded the company from 1 store to 6 in 15 months.• Developed a checks and balances order entry and processing system to eliminate human error.• Trained staff on order fulfillment and customer relations.• Created the pricing structure and employee training of the brands many sales options.• Directed a team of developers in creating a custom built CMS. Improved upon the employee experience and management reporting views.• Created a no cost CRM system that is iPad useable and unique to optical needs.• Used KPI reporting to track sales trends and improve focus training of new sales staff. • Implemented an inventory tracking system that syncs with our custom CMS to manage inventory levels across multiple locations. • Purchased eyewear based on data driven sales trends and fashion direction of the season. • Worked with the CEO & COO in the creation of the marketing calendar and oversaw its implementation.• Managed freelance graphic designers to meet our creative deadlines.• Responsible for the brands image on social media, print & customer service.• Combined my Photoshop, HTML and backend systems knowledge to redesigning the website

•Liaised with retailers to educate them on the Virtue brand, foster strong relationships and increase sales•Traveled to trade shows world-wide to increase brand awareness and provide technical support for purchasing Virtue products•Promoted Virtue’s brand exposure and growth to consumers by developing a diverse collection of sponsorship programs with paintball teams in markets around the world•Leveraged Facebook advertising to reach target regions and increased product awareness of consumers – in the first two years, increased number of customer “likes” from 3,000 to 35,000•Increased sales by 30% by remotely managing European warehouse inventory and order fulfillment, allowing European customers easy access to products•Point-person for all e-commerce activities including retail sales made on Virtue website, as well as through Amazon•Handled sourcing of supplies, parts, and clothing/merchandise for production and distribution•Handled importing and processing of finished goods through US customs, using air and ocean containers•Saved significant cost on overhead by negotiating beneficial rates for office and warehousing supplies•Partnered with engineering in the research and development of new products, in order to resolve potential issues before release•Oversaw and managed productivity of employees in sales, customer service, production, and shipping•Provided IT/Networking support, including maintenance of an in-play statistics database which is utilized league-wide in competitions

• Ensured the availability of merchandise by monitoring and maintaining inventory on a regular basis• Utilized Enterprise Resource Planning softwareto track achievement of sales goals, receivables, inventory control and purchasing• Provided technical support for customers at the retail store and via phone• Traveled to national tournaments to increase brand awareness and advertising for Action Village• Managed the shipping, receiving, and sales of event merchandise

• Maintained and serviced Caterpillar generators• Performed preventative maintenance to HVAC equipment• Ordered supplies/fuel for train equipment• Produced complex wiring schematic to upgrade current lighting technology• Performed general electrical wiring of switches, outlets, thermostats, and lighting• Handled industrial electrical work, including making and repairing 480v receptacles/plugs

Technical Degree, Hvac

High School Diploma