Tomás Correa Díaz
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Tomás Correa Díaz Email & Phone Number

Information Technology Service Desk Manager at MCS Puerto Rico
Location: San Juan, Puerto Rico 7 work roles 2 schools
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Current company
Role
Information Technology Service Desk Manager
Location
San Juan, Puerto Rico
Company size

Who is Tomás Correa Díaz? Overview

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Quick answer

Tomás Correa Díaz is listed as Information Technology Service Desk Manager at MCS Puerto Rico, a with 1694 employees, based in San Juan, Puerto Rico. AeroLeads shows a matched LinkedIn profile for Tomás Correa Díaz.

Tomás Correa Díaz previously worked as IT Service Desk Supervisor at Mcs Puerto Rico and IT Service Desk Analyst II at Mcs Puerto Rico. Tomás Correa Díaz holds Bachelor’S Degree, System, Networking, And Lan/Wan Management/Manager from Universidad Central De Bayamón.

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Email format at MCS Puerto Rico

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MCS Puerto Rico

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Profile bio

About Tomás Correa Díaz

Always in search of solutions, my passion is to solve situations. More than that, to be able to see a satisfied customer who receives service. In this way, I am able to add value to the lives of other people.One of my goals is to continue acquiring experience through daily effort and knowledge through continuous education.

Listed skills include Microsoft Office, Lan Wan, Teamwork, Microsoft Word, and 39 others.

Current workplace

Tomás Correa Díaz's current company

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MCS Puerto Rico
Mcs Puerto Rico
Information Technology Service Desk Manager
San Juan, Puerto Rico
Website
Employees
1694
AeroLeads page
7 roles

Tomás Correa Díaz work experience

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Information Technology Service Desk Manager

San Juan, Puerto Rico

It Service Desk Supervisor

Current

San Juan, Puerto Rico

Apr 2021 - Present

Independent Technician

Current
Own Businees

Mirroring hardrives.Maintenance operative systems (Windows, Mac OS).Troubleshooting problems. [Software and Hardware]

May 2009 - Present

Service Desk Coordinator

• Resolved and provided guidance to the team for escalated technical issues.• Developed protocols and procedures for desktop and proprietary systems.• Create and developed work plans for replace equipments to all Departments. Such as Desktops, Laptops, Cellphones.• Provide full computer, network, and mobile device support for all C-level and senior executives.• Assigned tasks to the staff of Service Desk to provide it services.• Coordinates and planned day-to-day operational activities of Service Desk.• Collaborate with other areas of IT to resolve Incidents.• Documented, assigned or escalated Incidents and Service Requests using Cherwell tracking system. • Provided Technical call coaching and acts as an advanced technical resource to functional area.• Coordinates weekly schedules of the Service Desk staff.• Prepared weekly statistics reports. • Provide performance and technical coaching to the Service Desk staff.

Sep 2017 - Nov 2019

It Consultant

Puerto Rico

Reset passwords of users in Active Directory and many other apps.Remotely troubleshooting of domain users on the network.Basic support and troubleshooting of printer networks (changing toners, waste toners, pc units, installation and configuration). Troubleshooting and maintain of computer hardware and sortware.

Feb 2016 - Sep 2017

Cocinero

Ummo Argentinian Grill

San Juan, Puerto Rico

Prepare a variety of foods: meat, poultry and vegetables on the grill. Customer service.Verification and preparation of meat inventory.

Feb 2008 - Mar 2016
Team & coworkers

Colleagues at MCS Puerto Rico

Other employees you can reach at mcs.com.pr. View company contacts for 1694 employees →

2 education records

Tomás Correa Díaz education

Full Stack Development, Computer Science Engineering

Free Code Camp
FAQ

Frequently asked questions about Tomás Correa Díaz

Quick answers generated from the profile data available on this page.

What company does Tomás Correa Díaz work for?

Tomás Correa Díaz works for MCS Puerto Rico.

What is Tomás Correa Díaz's role at MCS Puerto Rico?

Tomás Correa Díaz is listed as Information Technology Service Desk Manager at MCS Puerto Rico.

Where is Tomás Correa Díaz based?

Tomás Correa Díaz is based in San Juan, Puerto Rico while working with MCS Puerto Rico.

What companies has Tomás Correa Díaz worked for?

Tomás Correa Díaz has worked for Mcs Puerto Rico, Own Businees, Cp Corp, Inc., and Ummo Argentinian Grill.

Who are Tomás Correa Díaz's colleagues at MCS Puerto Rico?

Tomás Correa Díaz's colleagues at MCS Puerto Rico include Alexandra Cardona, Jermarie Ramos Mirabal, Monica Madero Matus, Ricardo Vazquez, and Eliezer Carrión.

How can I contact Tomás Correa Díaz?

You can use AeroLeads to view verified contact signals for Tomás Correa Díaz at MCS Puerto Rico, including work email, phone, and LinkedIn data when available.

What schools did Tomás Correa Díaz attend?

Tomás Correa Díaz holds Bachelor’S Degree, System, Networking, And Lan/Wan Management/Manager from Universidad Central De Bayamón.

What skills is Tomás Correa Díaz known for?

Tomás Correa Díaz is listed with skills including Microsoft Office, Lan Wan, Teamwork, Microsoft Word, Microsoft Excel, Customer Service, Computer Hardware, and Computer Maintenance.

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