Project Management function- delivered SAP technical projects in the role of Project manager(technical implementations, upgrades)ITIL / Process Owner and practitioner function- Designed and deployed organization-wide incident management processOperations Management function- Lead multiple organizational change management work groups - Established Emergency response process and lead multiple emergency task forces

Achieved domain’s best service level in Zone Europe comparing to peersLead multi-national, multi-locations D&SP operations support team,including onshore and offshore teamsResponsible for APO application support for Zone Europe countries,including application management, incident & problem management,service level managementCoordinated upgrade projects for D&SP domain (testing, change impactsdocumentation, communication), such as ERP systems upgrade, multipleservice packages and kernel upgrades, currently responsible for APO upgrade to SCM7.0

Coordinated SCM7 APO testing and change management for Nestle group• Responsible for spin-off integration projects• Participated in team testing for SCM7 APO SNP solution

Assumed role of subject matter expert in Intercompany supply flow,Supply Collaboration (defined flow for supplier collaboration)Responsible or participated in supply networks modeling and planning inAPO and their information flowsLead master data maintenance redesign project and achieved savings ofca. 1000mandays / year in Zone Europe marketsProvided consultancy for APO (specializing in SNP) - defining anddocumenting new business requirements, describing functionalspecifications, deploying new functionalities, writing documentation andtrainingProvided operational support – system maintenance, issues analysis andresolution

SAP Consultant & Master Data Manager, SAP R/3 Implementation InBevRomania, module Material Management (MM)Consultant for internal and external customers in SAP SCM / APO; SAPBasis (module BC) operational support for external customers

Supporting end users in domains SAP APO, SAP MM, SAP PP-MRP, SAPAuthorizationsOperational problem solving & troubleshooting, new business requirementsanalysis, new functionalities preparation and cooperation with customizingand development teams, user documentation creation, user training