Tomáš Filipovský Email & Phone Number

Hlavní Město Praha, Česko

Day to day customer (British Airways) interface Day to day accurate and punctual service with staffing and allocationEnsuring that staff are properly trained to the airline requirementsQuality and safety reportingPerformance reporting Briefing staff with recent errors, new procedures and lessons learned examplesManaging the flow of information to and from.

Approved trainer by British Airways.Providing initial, up-skilling and refresh training.Basics of load control process, specifics for each aircraft type, handling flights manually or in system. Teaching the airline specifics, methods, rules.Explaining differences between airlines and Dangerous Goods processes.

Hlavní Město Praha, Česká Republika

Shift and workload planning/spreading for up to 20 people.Supervising and mentoring employees in live traffic/production.Centralised departure and load control (weight & balance) for foreign airlines.Presently handling British Airways and Cathay Pacific. Formerly handling Air Berlin, SAS, Fiji Airways, TAP, Air Transat, Aviator group UK.Leading group of.

Hlavní Město Praha, Česká Republika

Providing security control checks on passengers, luggage, cargo, catering etc.Safety checks of aircrafts and restricted areas. Monitoring events in airport areas.Managing groups of coworkers in last two years as duty manager.