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Tomas Haffenden Email & Phone Number

Senior Creative Producer at Telstra
Location: Australia, Australia, Australia 11 work roles 10 schools
1 work email found @torrens.edu.au LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email t****@torrens.edu.au
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Current company
Role
Senior Creative Producer
Location
Australia, Australia, Australia
Company size

Who is Tomas Haffenden? Overview

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Quick answer

Tomas Haffenden is listed as Senior Creative Producer at Telstra, a company with 35339 employees, based in Australia, Australia, Australia. AeroLeads shows a work email signal at torrens.edu.au and a matched LinkedIn profile for Tomas Haffenden.

Tomas Haffenden previously worked as Senior CX Manager at Telstra and Head of Service Design at Torrens University Australia. Tomas Haffenden holds Post Graduate Certificate In Education, Mathematics - Secondary Teaching from University Of Brighton.

Company email context

Email format at Telstra

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{first}.{last}@torrens.edu.au
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Profile bio

About Tomas Haffenden

I didn’t think anyone actually read these… But since you’re here, let’s make it worth your time.I’m a creative powerhouse fueled by curiosity, caffeine, and the occasional existential crisis. My career has been a series of bold experiments applying my unique creativity to everything from CX strategy and business transformation to thought leadership content that’s racked up 5M+ impressions and counting.I specialize in blending deep digital expertise with imaginative thinking to build hyper-productive teams, redefine customer experiences, and unlock opportunities others miss. Creative storyteller. CX expert. Accidental video creator turned thought leader.I’ve spent over a decade transforming customer experiences for global brands by leading cross-functional teams that don’t just ‘deliver’ — they innovate, disrupt, and exceed expectations. Along the way, I’ve written, spoken, and podcasted my way into industry conversations, appearing at events like The CX Customer Symposium and hosting ‘The Mistake That Shaped Me’, because failure makes for better stories (and better leaders).Outside of work? I’m an unapologetic feminist dad, driven by two fierce daughters. An Englishman still hunting Sydney’s best scotch egg. A former comedian with a single memorable gig — at the Opera House, no less. And an aspiring writer crafting the absurdly honest parenting book “I Used to Sh*t Alone.”Specialties: Digital Transformation | Emerging Tech | Generative AI | Conversational AI | Business Innovation | CX Strategy | Branding & Storytelling

Listed skills include Mathematics, Mathematics Education, Photography, Philosophy, and 14 others.

Current workplace

Tomas Haffenden's current company

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Telstra
Telstra
Senior Creative Producer
Summer Hill, NSW, AU
Website
Employees
35339
AeroLeads page
11 roles

Tomas Haffenden work experience

A career timeline built from the work history available for this profile.

Senior Creative Producer

Summer Hill, NSW, AU

Senior Cx Manager

Current

Sydney, NSW, AU

Working with an excellent company, doing amazing things with a fantastic team.... championing customer-centricity left, right and centre.

Dec 2023 - Present

Head Of Service Design

Sydney, NSW, AU

Reporting to CFO and leading a team of 12 service designers, developers and researchers, I redefined the digital student experience, developing a comprehensive and holistic understanding of the student and streamlining products and processes. I identify opportunities to remove friction, designing innovative solutions that increase student happiness and.

Aug 2021 - Dec 2023

Futurist

Cremorne, Victoria, AU

Reporting to the CEO, I identified crucial trends and technologies and owned revenue targets for the Sydney office. Managing client relationships and driving business development, I advocated for Customer Voice and promoted the business through events and publications. Using an HCD approach, I defined customer needs and scoped digital projects with clear.

Jun 2020 - Aug 2021

Cx Digital Strategist

Sydney, New South Wales, AU

Reporting to the CXO, I led the digital CX strategy supporting the organisation's re-branding, AEM (Adobe Experience Manager) implementation and development of the customer communication lifecycle. I collaborated with internal stakeholders across 42 sub-brands, focusing on strategic growth and digital integrations.I led a cross-functional team to map the.

Sep 2019 - Jun 2020

Creative Digital Experience

Sydney, New South Wales, AU

"Tom is ambitious, funny, energetic, and passionate, and I wish he never left our company."Kev Macmillan, Founder, The WorksExperienced team manager, passionate about delivering creative technology solutions across various industry verticals. New business, innovative problem-solving, project management and customer experience. I managed design and.

Jun 2017 - Sep 2019

Conversational Consultant

Milsons Point, New South Wales, AU

OnMsg is a division of The Works focused on working with clients to define and refine automated communications channels (chat and voice) to drive engagement and retention. I focused on new business and product development.Responsible for the design, development and production of chatbots and voice applications for clients, including BMW, Torrens, EY.

Jun 2017 - Sep 2019

Digital Cx Product Lead

New York, New York, US

"Tomas's willingness to learn and jump on the tools was a perfect fit for our fast-paced, autonomous start-up environment." - Paul Bedwell, Founder, Clapit.Reporting to the CEO, I led the app redesign in a fast-paced start-up environment. I led ideation sessions for UX/UI refinement in an agile development environment; following scrum methodology, I.

Dec 2016 - Jun 2017

Teacher Of Mathematics

Sydney, New South Wales, AU

Located in Sydney’s eastern suburbs and overlooking the iconic Sydney harbour, Kambala is a vibrant independent day and boarding school for girls which has been educating the ‘whole girl’ for over 130 years. The Kambala girl is at the heart of everything we do. We believe in her, support her and see her as a leader of the future.

Jan 2015 - Nov 2016

Teacher Of Mathematics

London, GB

Set on a 25-acre riverside estate in Barnes, South West London, Harrodian is a high-achieving independent school for boys and girls aged between 4 and 18 years old. Its beautiful site on the south bank of the Thames includes departments tailored to meet the needs of three age groups – Pre-Prep, Prep and Senior/Sixth – that make up a single, close-knit.

Sep 2013 - Nov 2014

Head Of Year / Mathematics

Reading, Berkshire, GB

Blessed Hugh Faringdon Catholic School is an oversubscribed, high performing, co-educational school of 870 pupils which includes a thriving Sixth Form of 130 students. Graded as "Good" by OFSTED in 2012 and "Good with outstanding features" by the Diocese of Portsmouth in 2013, the school is located in West Reading and has been congratulated on its success.

Sep 2010 - Jul 2013
Team & coworkers

Colleagues at Telstra

Other employees you can reach at telstra.com. View company contacts for 35339 employees →

10 education records

Tomas Haffenden education

Post Graduate Certificate In Education, Mathematics - Secondary Teaching

University Of Brighton

Bachelor’S Degree, Philosophy

University Of Brighton

Certificate Of Higher Education, Editorial Photography

University Of Kent

Certificate Of Professional Development, Teaching Advanced Mathematics

Mei - Mathematics In Education And Industry

Certificate Of English Language Teaching To Adults (Celta), Teaching English As A Second Or Foreign Language/Esl Language Instructor

University Of Cambridge

Wfh Marketing Masterclass With Mark Ritson, Marketing

Adma Iq

Web Development Immersive

General Assembly

Sketch 3 & Invision: Ux And Ui Mobile Design

Udemy Alumni

Ios Development

Udemy Alumni

Software Development

Thoughtworks
FAQ

Frequently asked questions about Tomas Haffenden

Quick answers generated from the profile data available on this page.

What company does Tomas Haffenden work for?

Tomas Haffenden works for Telstra.

What is Tomas Haffenden's role at Telstra?

Tomas Haffenden is listed as Senior Creative Producer at Telstra.

What is Tomas Haffenden's email address?

AeroLeads has found 1 work email signal at @torrens.edu.au for Tomas Haffenden at Telstra.

Where is Tomas Haffenden based?

Tomas Haffenden is based in Australia, Australia, Australia while working with Telstra.

What companies has Tomas Haffenden worked for?

Tomas Haffenden has worked for Telstra, Torrens University Australia, Versa Agency, Business Australia, and The Works.

Who are Tomas Haffenden's colleagues at Telstra?

Tomas Haffenden's colleagues at Telstra include Cheszel Alcaide, Richard Eisner, Illana Lane, Piga Tharma, and Brock M..

How can I contact Tomas Haffenden?

You can use AeroLeads to view verified contact signals for Tomas Haffenden at Telstra, including work email, phone, and LinkedIn data when available.

What schools did Tomas Haffenden attend?

Tomas Haffenden holds Post Graduate Certificate In Education, Mathematics - Secondary Teaching from University Of Brighton.

What skills is Tomas Haffenden known for?

Tomas Haffenden is listed with skills including Mathematics, Mathematics Education, Photography, Philosophy, Teacher Training, Curriculum Design, Educational Technology, and Literacy.

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