Tomas Karchutnak Email & Phone Number

Germany

Disciplinary leading a team (chapter) to meet corporate goals for productivity, quality and financial efficiency. The team consists of Program Managers, Project Managers and Security Managers. Focusing on effective workforce management and project fulfillment. Exercise quality control and progress control over the work of direct reports, motivating them.

Acting

Leading an organization of multiple teams (chapters) consisting of experts with roles in Project Delivery, Security Management, Incident and Problem Management, Risk & Compliance Management, Configuration and Delivery Order Management. Creating business and resourcing strategies. Leading the Heads of Team and entire organization through the business.

Globally leading 2 cross-functional squads with members based in DE, SK, HU, MY, IN. Responsible for functional and financial steering of Global Project & Transformation Delivery and complex Major Incident Management service (Crisis Management) within Cloud Platform Services. Focusing on driving complex and strategic and improvement programs and effective.

Leading and coordinating the team of up to 30 employees to meet corporate goals for productivity, quality and financial efficiency. The team consists of experts and consultants in Configuration, Order, Security and Risk & Compliance Management. Focuses on accomplishment of assigned team objectives by effective resource management, planning and evaluating.

Managing the service chains primarily for managed SAP services and managed Public Cloud and MIS services for Dutch global accounts. Steering the layer of Operation Managers. Responsible for overall operational quality and delivery for the customer. Specialized in on-boarding of new deals with an extensive experience in supporting the T&T from the OPS.

Natek Slovakia

Managing service cease and migration projects of nodal voice services in all stages for US based FS accounts. Anticipate delays and initiate plans and alternative solutions, handling customer’s escalations. Manage the collaboration with stakeholders, account, provisioning and billing teams, vendors and technicians in order to seamlessly bring the project.

Diagnose and resolve technical hardware and software issues involving internet connectivity, IPTV, VoIP and POTS for consumer accounts. Locate, evaluate and isolate network issues for FTTN, FTTP and IP-DSL accounts, planning the resolution accordingly. Directly interact with customers in order to ensure their satisfaction and transparent communication.

Kosice, Slovakia

Manage the Hilton Honors loyalty program and its on-property performance. Responsible for overall guest satisfaction and loyalty tracking, reputation and retention management, managing VIP stays, group stays and extraordinary requests. Manage and support the general compliance with brand operational standards within Front Office, including the.

Kosice, Slovakia

Performing all Guest Services duties at the Front Desk. Monitor the current status of coupon, discount, and other promotional programs. Track room revenues, occupancy percentages, and other front office statistics. Prepare a summary of cash, check, and credit card activities. Summarize results of operations for management

Master Of Laws - Llm, Law

Bachelor Of Laws - Llb, Law