Key Account Manager
Current• Spearheaded a digital transformation initiative for the Ente Nacional de Alto Rendimiento Deportivo (ENARD) in collaboration with the Argentine Olympic Committee (COA) and the Ministry of Tourism, Environment, and Sports, earning recognition from The World Innovation, Technology and Services Alliance (WITSA) and resulting in a 30% revenue increase.• Manage IT projects from initiation to completion, ensuring timely delivery and client satisfaction while monitoring account performance… Show more • Spearheaded a digital transformation initiative for the Ente Nacional de Alto Rendimiento Deportivo (ENARD) in collaboration with the Argentine Olympic Committee (COA) and the Ministry of Tourism, Environment, and Sports, earning recognition from The World Innovation, Technology and Services Alliance (WITSA) and resulting in a 30% revenue increase.• Manage IT projects from initiation to completion, ensuring timely delivery and client satisfaction while monitoring account performance through KPIs and data visualization tools to drive continuous improvement.• Cultivated strong client relationships and developed strategic account plans to maximize revenue and satisfaction. Acted as the primary point of contact for client issues, facilitating swift resolutions and maintaining trust.• Secured high-value accounts by leveraging consultative selling, delivering tailored customer solutions, and identifying compelling business opportunities. Fostered long-term partnerships by driving customer success initiatives and consistently delivering value to a portfolio of over 7 clients.• Collaborate with cross-functional teams to ensure cohesive client engagement and service excellence. Show less