Tomáš Kulhavý Email & Phone Number

Prague, Czechia

Prague, Czechia

Prague, Czechia

• Overseeing the successful creation, estimation, and delivery of tasks and user stories during the whole development life cycle, from the original input, sprint planning, and successful implementation.• Creating and specifying tasks and user stories based on the insight validation in collaboration with the revenue team.• Contributing to Product team report creation.• Close collaboration with other teams across the company.

Prague, Czechia

• Boosting customer satisfaction by ensuring thorough testing of releases before deployment.• Optimizing regression testing efforts, enabling faster identification of potential risks during upgrades or new releases.• Creation of bug issues discovered upon testing, or reported by the end users.• Preparing the documentation regarding the company's QA-related processes.• Managing junior members of the QA department. • Making sure releases are delivered on time. •… Show more • Boosting customer satisfaction by ensuring thorough testing of releases before deployment.• Optimizing regression testing efforts, enabling faster identification of potential risks during upgrades or new releases.• Creation of bug issues discovered upon testing, or reported by the end users.• Preparing the documentation regarding the company's QA-related processes.• Managing junior members of the QA department. • Making sure releases are delivered on time. • Collaborating effectively with stakeholders across various departments to ensure seamless integration of systems. • Creating product documentation Show less

Hlavní Město Praha, Česká Republika

As a Head of Technical Support team at Compelson, my main responsibility is to offer high-end solutions for Level 3 customer requests in close cooperation with developers, as well as advise and educate team members.My additional responsibilities are: • QA testingTesting and escalating reported issues, evaluating the feedback from customers, and finalizing the Testing protocol for each release, in close co-operation with the Scrum Master, Product Owner, and Development… Show more As a Head of Technical Support team at Compelson, my main responsibility is to offer high-end solutions for Level 3 customer requests in close cooperation with developers, as well as advise and educate team members.My additional responsibilities are: • QA testingTesting and escalating reported issues, evaluating the feedback from customers, and finalizing the Testing protocol for each release, in close co-operation with the Scrum Master, Product Owner, and Development team.• Technical documentationIn charge of the development of a User Guide editing publicly accessible product details on a website. Providing the Sales and Marketing department with technical details related to software updates and releases. • CertificationResponsible for the whole process of certification, which includes preparing exams, providing training, executing examination of applicants, and evaluating the final results Show less

Hlavní Město Praha, Česká Republika

As a Senior Customer Care specialist and a Store manager, my goal is to satisfy potential and existing customers across the B2B to B2C.• Product/SW testing• Web editing• Online Shop administration• Content development• User Guide maintenance • Customer support

Jávea, Valencian Community, Spain

• Customer care• Recruiting• Product testing