Thomas Lorenzo Email and Phone Number

Presenting Oracle's Service Offerings in the Caribbean. As Territory Account Manager I will be collaborating with cross-functional teams to deliver tailored solutions that align with our customer needs.

Lead the Services strategy for Caribbean & Central America (NOLA): Helping customers with the implementation of new solutions with consulting engagments, providing resources with Residency services or establishing best practices in their IT environments.

Regional Security Engineer for Bermuda and the Caribbean.Helped companies develop their Corporate Security Posture to drive compliance and Governance in business processes. Authored security architecture for cloud and datacenter infrastructures including designing documentation, standard operating procedures and addressing risk/gaps/violations.Developed various workshops and trainings for end users on security processes, procedures and risk.Highlights: Developed and presented Threat Defense Workshop for the Arm Forces of the Caribbean in 2017.

Territory Manager for Central America and the Caribbean.Using mind mapping technics, I helped customers efficiently create and implement new Projects following PMI methodologies. Facilitated focus on high-priority projects by developing new standards/prioritization around project portfolio. Built multi-dashboard technics for information-sharing of resource capabilities, budget management and project deadlines. Presented Cost & Benefit Analysis of all new projects to key stakeholders. Highlights: Helped ICE in Costa Rica map new corporate strategy for DevOps with MindManager Enterprise

Regional Manager overseeing sales and operations for the Puerto Rico, Dominican Republic and USVI.Increased sales YoY of 12%, supervised a team of remote resources that support our operations including a local sales team (4) in PR and DR, quoting department (3) in Costa Rica and pre-sales team (3) located in various points of Central America and the Caribbean. Managing our operating expenses for P&L, new investment and marketing campaigns. Negotiate contracts with Global vendors including Microsoft, Adobe, HP, VMware, and others.Highlights: Launch new products to market including consulting services, trainings and new tablet at our corporate event with much success.

Service Sales Consultant for Caribbean, Central America, Venezuela and Colombia.Managed Integration and Infrastructure Services portfolio for the region including developing Statement of Works (SOW), IT architecture validation, negotiated contractor pricing and timelines for service delivery and working with PMO and Delivery teams to manage risks and completion of service delivery. Developed and managed various complex projects for Multinational companies for Business continuity, Cloud migration, Security risk assessments and Datacenter consolidation.Highlights: Lead various projects totaling over $11M in the healthcare space for ERM from 2012 - 2014Highlights: Design and lead a large solutions project with e-Learning in Jamaica to upgrade 1,500 schools for new datacenter capabilities and new edge components for a total project of $1.5M dollars.

HELD THREE DIFFERENT POSITIONS WHILE IN MICROSOFT (CORPORATE SALES EXECUTIVE, TECHNICAL SALES PROFESSIONAL AND TECHNOLOGY STRATEGIST). AS CORPORATE SALES EXECUTIVE Worked directly with the CAS Account Manager in managing the 25 assigned CAS accounts. As Technical Sales Professional (working with the Incubation team), I created and managed the marketing strategy for System Center umbrella of products in the LATAM region working directly with Corporate Headquarters in Redmond, WA to insure product life cycle (develop, market and adoption). Recruited and developed a System Center partner ecosystem throughout the LATAM region. Participated as the key speaker for all management summits and events on datacenter best practices in Central America and the Caribbean.As Technical Strategist, I helped customers assign to our territory build their short and long term IT strategy in the Private Sector (Communication, Financial & Healthcare sector). Identify and manage sales opportunities of Microsoft solutions to C-level and technical architect level customers. Became the Microsoft trusted advisor to the IT executive team and key enterprise architects. Provide guidance on short and long term plans regarding (GRC) governance, risk and compliance, infrastructure optimization and service delivery to end users. Assisted customer in leveraging their Microsoft investment, develop training sections and optimize existing infrastructure. Managed Microsoft product roadmaps via marketing events, seminars, trainings and adoption plans with customers and partners.

In a hybrid position I was responsible for hiring and recruiting the sales executives but also managed the services team's implementation strategies. - Managed account portfolio growth and served as integral part of new client implementation, training and team capacity management- Managed various National contracts for customers such as Macy's, Blockbuster, Kmart, and others- Designed and developed a comprehensive metrics to monitor service delivery performance against sales revenue, customer growth metrics, and provided management reporting

Launched new Corporate ISP division within Celpage (Telecommunications Company) with offices in Costa Rica and Puerto Rico. - Build a full-scale sales operation from the ground up; duties include recruitment of enterprise sales executives and developing sales and marketing strategies- Successfully expand the marketing reach of older products into emerging digital and online platforms- Supervised the delivery and installation new wireless customers, validating SOW with customer satisfaction

Main focus was to grow our internet corporate customer business. Our portfolio consisted of Hosting solutions, collocation services, dedicated internet lines, wireless point to point systems, Cisco integration services and others.