Sdr
CurrentChat Center is a BPO specialist in sales and marketing through WhatsApp and other Chat channels. We provide a complete service to companies around the world, including technology, Bot design and automation, and trained and supervised human agents.Notable achievements:- Development of the WhatsApp channel of leading insurance companies in more than 12 countries, achieving an MRR of +U$400 thousand only through WhatsApp.- Development of the WhatsApp channel for a telecommunications company in 3 countries, achieving a conversion rate of 30% (Chat to Sale)- Development of cart recovery via WhatsApp for eCommerce leaders in the region, achieving a sales recovery of +63%- Design of a hybrid service model (AI + Humans) for the world's leading Fintech platform, achieving +78% satisfaction rate.- Design of more than 80 prospecting bots for sales teams of leading companies in the region.- Integration with multiple eCommerce platforms and lead distribution systems.- Development and integration of eCommerce stores in WhatsApp Catalog.- Integration of Artificial Intelligence (OpenAI), achieving a 50% efficiency improvement in the operational load of sales agents.
